How To Fix FIPAY_GTS004 - Processing terminated due to unavailable connection to SAP GTS

FIPAY_GTS004 - Overview

• Message type: E = Error

• Message class: FIPAY_GTS -

• Message number: 004

• Message text: Processing terminated due to unavailable connection to SAP GTS

What causes this issue?

<LS>SAP Global Trade Services</> (SAP GTS) is not available during an
automatic payment process.

System Response

Processing is terminated.

How to fix this error?

If the system terminated processing during a proposal run, delete the
proposal and create it again when SAP GTS is available.
If the termination occurred during an update run, then restart the run
once SAP GTS is available again. To do this, choose <LS>Edit -> Payments
-> After Termination -> Draw up Again</>
Alternatively, you can release the run for printing (<LS>Edit -> Payment
-> After Termination -> Release for Printing</>) and pay the remaining
invoices later, by creating a new payment run by copying the current
parameters.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

FIPAY_GTS004 - Details

• The SAP error message FIPAY_GTS004 indicates that there is an issue with the connection between your SAP system and SAP Global Trade Services (GTS). This error typically arises when the system is unable to establish a connection to the GTS system, which can disrupt processes related to trade compliance, customs management, and other GTS functionalities.
  Causes:
  
  Network Issues: There may be network connectivity problems between the SAP system and the GTS system.
  Configuration Errors: Incorrect configuration settings in the RFC (Remote Function Call) destination for GTS in the SAP system.
  GTS System Down: The GTS system may be down for maintenance or experiencing its own issues.
  Authorization Issues: The user or system may not have the necessary authorizations to access the GTS system.
  Firewall Restrictions: Firewalls or security settings may be blocking the connection to the GTS system.
  
  Solutions:
  
  
  Check Network Connectivity:
  
  Ensure that the network connection between the SAP system and the GTS system is active and stable.