How To Fix FINS_SIS_CUST215 - Zero-balance is inactive


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FINS_SIS_CUST - Impl. of Doc. Splitting: Customizing

  • Message number: 215

  • Message text: Zero-balance is inactive

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FINS_SIS_CUST215 - Zero-balance is inactive ?

    The SAP error message FINS_SIS_CUST215: "Zero-balance is inactive" typically occurs in the context of the SAP Financial Information System (FIS) or the SAP Controlling (CO) module when dealing with reporting or data extraction processes. This error indicates that the zero-balance functionality is not activated for the specific report or data extraction you are trying to perform.

    Cause:

    1. Zero-Balance Functionality Not Activated: The zero-balance functionality may not be activated in the configuration settings for the specific report or data extraction.
    2. Configuration Issues: There may be issues in the configuration of the Financial Information System or the specific report settings that prevent the zero-balance option from being utilized.
    3. Data Selection Criteria: The selection criteria used in the report may not allow for zero-balance accounts to be included.

    Solution:

    1. Activate Zero-Balance Functionality:

      • Navigate to the configuration settings for the Financial Information System or the specific report.
      • Look for options related to zero-balance accounts and ensure that they are activated.
      • This may involve accessing transaction codes like SPRO (SAP Project Reference Object) and navigating to the relevant configuration path.
    2. Check Report Settings:

      • Review the settings of the report you are trying to run. Ensure that the option to include zero-balance accounts is selected if applicable.
      • If you are using a custom report, check the underlying logic to ensure it accommodates zero-balance accounts.
    3. Consult Documentation:

      • Refer to SAP documentation or help files related to the Financial Information System for specific instructions on enabling zero-balance functionality.
    4. Contact SAP Support:

      • If the issue persists after checking the configuration and report settings, consider reaching out to SAP support for further assistance. They may provide insights specific to your system version or configuration.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SIS (for the Financial Information System) and SPRO (for configuration).
    • SAP Notes: Check for any SAP Notes related to the error message FINS_SIS_CUST215, as they may provide additional context or solutions.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to resolve the error message and successfully run your reports or data extractions in SAP.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker