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Message type: E = Error
Message class: FINS_SIS_CUST - Impl. of Doc. Splitting: Customizing
Message number: 215
Message text: Zero-balance is inactive
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FINS_SIS_CUST215
- Zero-balance is inactive ?The SAP error message FINS_SIS_CUST215: "Zero-balance is inactive" typically occurs in the context of the SAP Financial Information System (FIS) or the SAP Controlling (CO) module when dealing with reporting or data extraction processes. This error indicates that the zero-balance functionality is not activated for the specific report or data extraction you are trying to perform.
Cause:
- Zero-Balance Functionality Not Activated: The zero-balance functionality may not be activated in the configuration settings for the specific report or data extraction.
- Configuration Issues: There may be issues in the configuration of the Financial Information System or the specific report settings that prevent the zero-balance option from being utilized.
- Data Selection Criteria: The selection criteria used in the report may not allow for zero-balance accounts to be included.
Solution:
Activate Zero-Balance Functionality:
- Navigate to the configuration settings for the Financial Information System or the specific report.
- Look for options related to zero-balance accounts and ensure that they are activated.
- This may involve accessing transaction codes like SPRO (SAP Project Reference Object) and navigating to the relevant configuration path.
Check Report Settings:
- Review the settings of the report you are trying to run. Ensure that the option to include zero-balance accounts is selected if applicable.
- If you are using a custom report, check the underlying logic to ensure it accommodates zero-balance accounts.
Consult Documentation:
- Refer to SAP documentation or help files related to the Financial Information System for specific instructions on enabling zero-balance functionality.
Contact SAP Support:
- If the issue persists after checking the configuration and report settings, consider reaching out to SAP support for further assistance. They may provide insights specific to your system version or configuration.
Related Information:
By following these steps, you should be able to resolve the error message and successfully run your reports or data extractions in SAP.
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