How To Fix FINLOC_JP_MYNUMBER023 - Authorized user accessed Individual Number which retention period expired


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FINLOC_JP_MYNUMBER - Japan MY Number Extension

  • Message number: 023

  • Message text: Authorized user accessed Individual Number which retention period expired

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FINLOC_JP_MYNUMBER023 - Authorized user accessed Individual Number which retention period expired ?

    The SAP error message FINLOC_JP_MYNUMBER023 indicates that an authorized user is attempting to access an Individual Number (My Number) that has exceeded its retention period. This error is specific to the Japanese My Number system, which is a unique identification number system for residents in Japan.

    Cause:

    The error occurs when:

    • An authorized user tries to access an Individual Number that is no longer valid because its retention period has expired.
    • The retention period for Individual Numbers is defined by regulations, and once this period is over, the system restricts access to that data to ensure compliance with data protection laws.

    Solution:

    To resolve this error, consider the following steps:

    1. Check Retention Period: Verify the retention period for the Individual Number in question. This information can usually be found in the system configuration or documentation related to the My Number functionality.

    2. Data Management: If the data is no longer needed, ensure that it is properly archived or deleted according to your organization's data retention policies.

    3. User Access Review: Review the access rights of the user attempting to access the Individual Number. Ensure that they have the appropriate permissions and that they are aware of the retention policies.

    4. System Configuration: If necessary, consult with your SAP Basis or security team to review the configuration settings related to the My Number functionality. Ensure that the system is set up correctly to handle retention periods.

    5. Consult Documentation: Refer to SAP documentation or support notes related to the My Number functionality for any specific guidelines or updates that may address this issue.

    6. Contact SAP Support: If the issue persists or if you need further assistance, consider reaching out to SAP support for help. They can provide insights based on the specific version of SAP you are using and any recent updates or patches.

    Related Information:

    • My Number System: The My Number system in Japan was introduced to streamline administrative processes and improve efficiency in public services. It is important to comply with the regulations surrounding the handling of these numbers.
    • Data Protection Regulations: Familiarize yourself with the relevant data protection laws in Japan, such as the Act on the Protection of Personal Information (APPI), which governs the handling of personal data, including Individual Numbers.
    • SAP Notes: Check for any SAP Notes related to the My Number functionality for updates or patches that may address known issues.

    By following these steps, you should be able to address the error and ensure compliance with the relevant regulations regarding Individual Numbers.

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