How To Fix FIEU_SAFT133 - Customer &1 blocked


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FIEU_SAFT - FIEU_SAFT

  • Message number: 133

  • Message text: Customer &1 blocked

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FIEU_SAFT133 - Customer &1 blocked ?

    The SAP error message FIEU_SAFT133 indicates that a customer account is blocked. This can occur in various contexts, such as during the processing of invoices, payments, or other financial transactions. Here’s a breakdown of the cause, potential solutions, and related information:

    Cause

    1. Customer Blocked Status: The customer account may be marked as blocked in the system. This can happen for various reasons, such as overdue payments, credit limit exceeded, or internal company policies.
    2. Credit Management: If your organization uses credit management, the customer may have exceeded their credit limit or have a poor credit rating.
    3. Master Data Issues: There may be issues with the customer master data, such as missing or incorrect information that leads to the account being blocked.
    4. Payment Terms: The payment terms associated with the customer may not be met, leading to a block.

    Solution

    1. Check Customer Status:

      • Go to the customer master data (transaction code XD03 for display) and check the status of the customer. Look for any indicators that show the account is blocked.
    2. Unblock Customer:

      • If you have the necessary permissions, you can unblock the customer by going to the customer master data (transaction code XD02 for change) and removing the block status.
      • Ensure that you have valid reasons for unblocking the customer, and that any underlying issues (like overdue payments) are addressed.
    3. Review Credit Management Settings:

      • If credit management is enabled, check the credit limit and payment history of the customer. Adjust the credit limit if necessary, or follow up on overdue payments.
    4. Consult with Finance Team:

      • If you are unsure about unblocking the customer, consult with your finance or accounts receivable team to understand the implications and ensure compliance with company policies.
    5. Correct Master Data:

      • If there are issues with the customer master data, correct any inaccuracies or missing information that may be causing the block.

    Related Information

    • Transaction Codes:

      • XD03: Display Customer Master Data
      • XD02: Change Customer Master Data
      • FD32: Display Customer Credit Management
      • FD33: Change Customer Credit Management
    • Documentation: Refer to SAP documentation or your organization's internal guidelines for managing customer accounts and understanding the implications of blocking/unblocking customers.

    • User Roles: Ensure that you have the appropriate user roles and permissions to make changes to customer master data and credit management settings.

    By following these steps, you should be able to identify the cause of the error message and take appropriate action to resolve it.

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