How To Fix FIEU_SAFT135 - Customer &1 blocked in document &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FIEU_SAFT - FIEU_SAFT

• Message number: 135

• Message text: Customer &1 blocked in document &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FIEU_SAFT135 - Customer &1 blocked in document &2 ?

  The SAP error message FIEU_SAFT135 indicates that a customer (identified by &1) is blocked in a specific document (identified by &2). This error typically arises in the context of financial transactions, particularly when dealing with customer accounts in the SAP system.
  Cause:
  
  Customer Blocked Status: The customer account may be marked as blocked in the system. This can happen for various reasons, such as overdue payments, credit limits being exceeded, or other internal policies.
  Document Type Restrictions: The specific document type being processed may have restrictions that prevent transactions with blocked customers.
  Configuration Settings: There may be configuration settings in the SAP system that enforce blocking rules for certain types of transactions.
  
  Solution:
  
  
  Check Customer Status:
  
  Navigate to the customer master data (transaction code XD03 for general data or FD03 for financial data).
  Check if the customer is indeed blocked. If so, review the reasons for the block (e.g., overdue invoices, credit limit exceeded).
  
  
  
  Unblock Customer:
  
  If appropriate, unblock the customer by changing their status in the customer master data. This typically requires authorization, so ensure you have the necessary permissions.
  Ensure that any outstanding issues (like overdue payments) are resolved before unblocking.
  
  
  
  Review Document Type:
  
  Check the document type being processed to ensure it allows transactions with the customer. If the document type has specific restrictions, you may need to adjust the configuration or use a different document type.
  
  
  
  Consult with Finance Team:
  
  If you are unsure about unblocking a customer or the implications of doing so, consult with your finance or accounts receivable team for guidance.
  
  
  
  Review Configuration:
  
  If the issue persists, review the configuration settings related to customer blocking in the SAP system. This may involve checking the settings in the Financial Accounting (FI) module.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  XD03 - Display Customer (General Data)
  FD03 - Display Customer (Financial Data)
  FBL5N - Customer Line Item Display
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to customer account management and blocking procedures for more detailed information.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.