How To Fix FIEBPP012 - Either all or part of the credits cannot be used in the transaction

SAP Error Message - Details

• Message type: E = Error

• Message class: FIEBPP - Biller Direct

• Message number: 012

• Message text: Either all or part of the credits cannot be used in the transaction

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FIEBPP012 - Either all or part of the credits cannot be used in the transaction ?

  The SAP error message FIEBPP012, which states "Either all or part of the credits cannot be used in the transaction," typically occurs in the context of financial transactions involving credit memos or credit balances. This error indicates that there is an issue with the application of credits to a transaction, which can arise from several causes. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Credit Limit Exceeded: The total amount of credits being applied exceeds the available credit limit for the customer or vendor.
  Credit Status: The credit status of the customer or vendor may not allow for the application of credits (e.g., if the account is blocked).
  Credit Validity: The credits may have expired or are not valid for the current transaction.
  Transaction Type: The type of transaction may not be compatible with the credits being applied (e.g., certain credits may only apply to specific transaction types).
  Partial Application: If only part of the credits can be applied due to restrictions or conditions, this error may occur.
  Configuration Issues: There may be configuration settings in the SAP system that restrict the use of credits in certain scenarios.
  
  Solutions:
  
  Check Credit Limits: Review the credit limits for the customer or vendor involved in the transaction. Ensure that the total credits being applied do not exceed these limits.
  Review Credit Status: Verify the credit status of the account. If the account is blocked or has restrictions, resolve these issues before proceeding with the transaction.
  Validate Credit Memos: Ensure that the credit memos being applied are valid and have not expired. Check the validity dates and conditions associated with the credits.
  Transaction Compatibility: Confirm that the transaction type allows for the application of the credits. If necessary, consult with your finance team or SAP support for guidance on compatible transaction types.
  Partial Credit Application: If only part of the credits can be applied, consider adjusting the transaction to reflect the correct amount of credits that can be used.
  Configuration Review: If the issue persists, review the configuration settings in the SAP system related to credit management and transactions. Consult with your SAP administrator or support team for assistance.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions to common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes (e.g., F-28 for incoming payments, F-32 for clearing) that may be involved in the process.
  Documentation: Review SAP documentation related to credit management and financial transactions for additional insights and best practices.
  
  If the issue continues after trying the above solutions, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further troubleshooting.