How To Fix FIEBPP011 - With partial payments you lose the option to receive a discount

SAP Error Message - Details

• Message type: E = Error

• Message class: FIEBPP - Biller Direct

• Message number: 011

• Message text: With partial payments you lose the option to receive a discount

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FIEBPP011 - With partial payments you lose the option to receive a discount ?

  The SAP error message FIEBPP011 indicates that when processing a payment, the system has determined that partial payments will result in the loss of the option to receive a discount. This typically occurs in the context of invoice processing and payment terms that include discounts for early payment.
  Cause:
  
  Partial Payment: The error arises when a payment is made that does not cover the full invoice amount. In many cases, payment terms are set up to allow discounts only if the full invoice amount is paid within a specified time frame.
  Payment Terms Configuration: The payment terms associated with the invoice may specify that discounts are only applicable for full payments. If a partial payment is made, the system will trigger this error to inform the user that they are forfeiting the discount.
  Invoice Configuration: The invoice may have been configured in such a way that it does not allow for partial payments while still retaining the discount option.
  
  Solution:
  
  Full Payment: The simplest solution is to make a full payment of the invoice amount to retain the discount.
  Review Payment Terms: Check the payment terms associated with the invoice. If the terms allow for partial payments but still want to retain discounts, you may need to adjust the payment terms configuration in the system.
  Adjust Invoice: If applicable, consider adjusting the invoice to allow for partial payments while still retaining the discount option. This may involve changing the invoice settings or terms.
  Consult Documentation: Review SAP documentation or consult with your SAP administrator to understand how payment terms and discounts are configured in your specific system.
  User Training: Ensure that users are trained on the implications of making partial payments and how it affects discounts.
  
  Related Information:
  
  SAP Configuration: The configuration of payment terms can be found in the SAP Customizing Implementation Guide (IMG) under Financial Accounting (FI) > Accounts Receivable and Accounts Payable > Business Transactions > Incoming Payments > Define Payment Terms.
  Discounts: Understand the discount policies in your organization and how they are implemented in SAP.
  Error Handling: Familiarize yourself with common error messages in SAP and their resolutions to improve efficiency in handling similar issues in the future.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in SAP Financials.