How To Fix FICUSTOM235 - Non-government customers: complete down payment necessary

SAP Error Message - Details

• Message type: E = Error

• Message class: FICUSTOM - Customizable Messages for Funds Management

• Message number: 235

• Message text: Non-government customers: complete down payment necessary

What causes this issue?

Non-federal customers: complete down payment required

System Response

The customer order cannot be saved.

What happened?

You are trying to create a customer order for the processing of
agreements for the rules for orders that can be invoiced. The business
partner is a non-federal customer and the total advance payment amount
that is specified in the invoicing plans of this customer order item
does not correspond with the related net value. This is not allowed
according to the specification for the agreements on the rules for
orders that can be invoiced.
In addition to this, the customer order cannot be saved as the invoicing
block for this item is not set.

How to fix this error?

To save the customer order, you execute at least one of the following
steps:
Change the business partner in one federal customer by specifying the
trading partner of the customer.
Change the advance payment amount specified in the invoicing plan or the
net total value for this item so that the following is ensured:
Totals down payment amount = net total value of customer order
Set the invoicing block for this item.

Procedure for System Administrators

INCLUDE 'CUSTOMIZED_MESSAGE_INFO' OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FICUSTOM235 - Non-government customers: complete down payment necessary ?

  The SAP error message FICUSTOM235 indicates that for non-government customers, a complete down payment is required before proceeding with certain transactions. This error typically arises in the context of accounts receivable and billing processes, particularly when dealing with customer invoices or sales orders.
  Cause:
  The error occurs due to the following reasons:
  
  Down Payment Requirement: The system is configured to require a complete down payment for non-government customers before any further processing can occur. This is often a business rule set in the system to ensure that the company receives a certain amount of payment upfront.
  Customer Master Data: The customer master data may have settings that enforce down payment requirements.
  Transaction Type: The specific transaction type being processed may have rules that necessitate a down payment.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Down Payment Status:
  
  Verify if a down payment has been received from the customer. If not, you will need to request the customer to make the required down payment.
  
  
  
  Review Customer Master Data:
  
  Go to the customer master record and check the settings related to down payments. Ensure that the down payment terms are correctly configured.
  
  
  
  Adjust Configuration:
  
  If the down payment requirement is not appropriate for certain customers, you may need to adjust the configuration in the SAP system. This could involve changing the customer group settings or modifying the down payment terms in the configuration settings.
  
  
  
  Consult with Finance Team:
  
  If you are unsure about the business rules regarding down payments, consult with your finance or accounting team to understand the rationale behind the requirement.
  
  
  
  Transaction Type Review:
  
  Check if the transaction type you are using has specific settings that enforce down payment requirements. You may need to adjust the transaction type settings if necessary.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to SAP Help documentation for detailed information on down payment processing and configuration.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FD32: Change Customer Credit Management
  F-29: Post Down Payment
  F-30: Clear Customer
  
  
  User Exits and BAdIs: If custom logic is required, consider using user exits or Business Add-Ins (BAdIs) to implement specific business rules regarding down payments.
  
  By following these steps, you should be able to address the FICUSTOM235 error and ensure that the necessary down payment processes are in place for non-government customers.