How To Fix FICUSTOM234 - Non-government customers: complete down payment necessary

SAP Error Message - Details

• Message type: E = Error

• Message class: FICUSTOM - Customizable Messages for Funds Management

• Message number: 234

• Message text: Non-government customers: complete down payment necessary

What causes this issue?

Non-federal customers: complete down payment required

System Response

The customer order cannot be saved.

What happened?

You are trying to create a customer order for the processing of
agreements for the rules for orders that can be invoiced. The business
partner is a non-federal customer and the total advance payment amount
that is specified in the invoicing plans of this customer order item
does not correspond with the related net value. This is not allowed
according to the specification for the agreements on the rules for
orders that can be invoiced.
In addition to this, the customer order cannot be saved as the invoicing
block for this item is not set.

How to fix this error?

To save the customer order, you execute at least one of the following
steps:
Change the business partner in one federal customer by specifying the
trading partner of the customer.
Change the advance payment amount specified in the invoicing plan or the
net total value for this item so that the following is ensured:
Totals down payment amount = net total value of customer order
Set the invoicing block for this item.

Procedure for System Administrators

INCLUDE 'CUSTOMIZED_MESSAGE_INFO' OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FICUSTOM234 - Non-government customers: complete down payment necessary ?

  The SAP error message FICUSTOM234 indicates that for non-government customers, a complete down payment is required before proceeding with certain transactions. This error typically arises in the context of accounts receivable and billing processes, particularly when dealing with customer invoices or sales orders.
  Cause:
  The error occurs due to the following reasons:
  
  Down Payment Requirement: The system is configured to require a complete down payment for non-government customers before any further processing can occur. This is often a business rule set in the system to ensure that the company receives a certain amount of payment upfront.
  Customer Master Data: The customer master data may have settings that enforce down payment requirements.
  Transaction Type: The specific transaction type being processed may have rules that necessitate a down payment.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Customer Master Data:
  
  Go to the customer master record and verify if the down payment terms are set correctly. You can do this using transaction code XD03 (Display Customer) or FD03 (Display Customer - Company Code).
  Ensure that the customer is classified correctly (e.g., as a non-government customer).
  
  
  
  Review Down Payment Terms:
  
  Check the down payment terms assigned to the customer. You may need to adjust these terms if they are not aligned with your business processes.
  You can modify the down payment terms using transaction code VD02 (Change Customer) or FD02 (Change Customer - Company Code).
  
  
  
  Create Down Payment:
  
  If the transaction requires a down payment, create a down payment invoice for the customer. This can be done using transaction code F-29 (Down Payment Request) or F-22 (Invoice).
  Ensure that the down payment amount meets the required criteria.
  
  
  
  Consult Configuration Settings:
  
  If you have access to configuration settings, check the settings in the Financial Accounting (FI) module related to down payments. This may involve consulting with your SAP FI consultant or system administrator.
  
  
  
  Review Transaction Type:
  
  Ensure that the transaction type you are using allows for the processing of down payments. If necessary, consult with your SAP functional team to adjust the transaction type settings.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation or help files for detailed information on down payment processing and customer master data management.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.
  User Training: Ensure that users are trained on the importance of down payments and how to handle them in the system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in the FI module for further assistance.