How To Fix FICUSTOM234 - Non-government customers: complete down payment necessary

FICUSTOM234 - Overview

• Message type: E = Error

• Message class: FICUSTOM - Customizable Messages for Funds Management

• Message number: 234

• Message text: Non-government customers: complete down payment necessary

What causes this issue?

Non-federal customers: complete down payment required

System Response

The customer order cannot be saved.

What happened?

You are trying to create a customer order for the processing of
agreements for the rules for orders that can be invoiced. The business
partner is a non-federal customer and the total advance payment amount
that is specified in the invoicing plans of this customer order item
does not correspond with the related net value. This is not allowed
according to the specification for the agreements on the rules for
orders that can be invoiced.
In addition to this, the customer order cannot be saved as the invoicing
block for this item is not set.

How to fix this error?

To save the customer order, you execute at least one of the following
steps:
Change the business partner in one federal customer by specifying the
trading partner of the customer.
Change the advance payment amount specified in the invoicing plan or the
net total value for this item so that the following is ensured:
Totals down payment amount = net total value of customer order
Set the invoicing block for this item.

Procedure for System Administrators

INCLUDE 'CUSTOMIZED_MESSAGE_INFO' OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

FICUSTOM234 - Details

• The SAP error message FICUSTOM234 indicates that for non-government customers, a complete down payment is required before proceeding with certain transactions. This error typically arises in the context of accounts receivable and billing processes, particularly when dealing with customer invoices or sales orders.
  
  Cause:
  The error occurs due to the following reasons:
  
  Down Payment Requirement: The system is configured to require a complete down payment for non-government customers before any further processing can occur. This is often a business rule set in the system to ensure that the company receives a certain amount of payment upfront.
  Customer Master Data: The customer master data may have settings that enforce down payment requirements.
  Transaction Type: The specific transaction type being processed may have rules that necessitate a down payment.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Customer Master Data:
  
  Go to the customer master record and verify if the down payment terms are set correctly. You