How To Fix FICUSTOM054 - Amount has been changed: Program is deleting cash discount base

SAP Error Message - Details

• Message type: E = Error

• Message class: FICUSTOM - Customizable Messages for Funds Management

• Message number: 054

• Message text: Amount has been changed: Program is deleting cash discount base

What causes this issue?

You have changed the amount of the request.

System Response

The program deletes the cash discount base.

How to fix this error?

You can either enter the amount eligible for cash discount manually or
leave the field blank. If you leave the field blank, the program will
automatically calculate the correct cash discount base, when you save
the document.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FICUSTOM054 - Amount has been changed: Program is deleting cash discount base ?

  The SAP error message FICUSTOM054 indicates that there is an issue related to the cash discount base amount in a financial transaction. This error typically arises when there is a discrepancy between the amounts in the invoice and the payment, particularly when the cash discount is being calculated or applied.
  Cause:
  
  
  Amount Changes: The error usually occurs when the amount of the invoice or payment has been changed after the cash discount has been calculated. This can happen if:
  
  The invoice amount is modified after the cash discount has been determined.
  The payment amount is adjusted, affecting the cash discount eligibility.
  There are changes in the payment terms or conditions that impact the cash discount.
  
  
  
  Configuration Issues: There may be configuration settings in the SAP system that are not aligned with the business processes, leading to unexpected behavior regarding cash discounts.
  
  
  Data Entry Errors: Manual entry errors during invoice or payment processing can lead to discrepancies in amounts.
  
  
  Solution:
  
  
  Review Transaction Details: Check the invoice and payment documents to ensure that the amounts are correct and consistent. Look for any changes that may have been made after the cash discount was calculated.
  
  
  Recalculate Cash Discount: If there have been changes to the amounts, you may need to recalculate the cash discount. This can often be done by reversing the payment or invoice and re-entering the correct amounts.
  
  
  Check Configuration: Review the configuration settings related to cash discounts in the SAP system. Ensure that they are set up correctly according to your business requirements.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling cash discounts and related error messages.
  
  
  User Training: Ensure that users involved in the invoice and payment processes are trained on how to handle cash discounts properly to avoid manual errors.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide updates to the system that could resolve the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB60 (Enter Incoming Invoice), FB70 (Enter Outgoing Invoice), and F-28 (Post Incoming Payments) to manage invoices and payments effectively.
  Cash Discount Configuration: Understand the configuration settings in the SAP system related to cash discounts, which can be found in the Financial Accounting (FI) module under the Accounts Payable or Accounts Receivable sections.
  Testing: If changes are made to the configuration or processes, conduct thorough testing in a development or quality assurance environment before applying changes to the production system.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP Financial Accounting.