How To Fix FICA_COLIABILITY_UI036 - Internal error. No reference object for correspondences found

SAP Error Message - Details

• Message type: E = Error

• Message class: FICA_COLIABILITY_UI - Debt Object UI Messages

• Message number: 036

• Message text: Internal error. No reference object for correspondences found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FICA_COLIABILITY_UI036 - Internal error. No reference object for correspondences found ?

  The SAP error message "FICA_COLIABILITY_UI036 Internal error. No reference object for correspondences found" typically occurs in the context of the SAP Financial Contract Accounting (FI-CA) module. This error indicates that the system is unable to find a reference object for correspondences, which are typically used for communication with customers regarding their accounts.
  Causes:
  
  Missing Configuration: The system may not be properly configured to handle correspondences for the specific business scenario or customer account.
  Data Inconsistencies: There may be inconsistencies or missing data in the master data or transaction data related to the customer account.
  Authorization Issues: The user may not have the necessary authorizations to access the required data for generating correspondences.
  System Bugs: There could be a bug or issue in the specific version of SAP you are using that is causing this error.
  
  Solutions:
  
  
  Check Configuration:
  
  Ensure that the correspondence types and their settings are correctly configured in the system. This includes checking the correspondence settings in the FI-CA customizing (transaction code SPRO).
  Verify that the necessary reference objects (like customer accounts) are set up correctly.
  
  
  
  Data Validation:
  
  Check the customer master data and ensure that all required fields are filled out correctly.
  Look for any inconsistencies in the data that might prevent the system from finding the reference object.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the correspondence functionality. This can be checked with the help of your SAP security team.
  
  
  
  Review Logs:
  
  Check the application logs (transaction code SLG1) for any additional error messages or details that might provide more context about the issue.
  
  
  
  SAP Notes and Support:
  
  Search for relevant SAP Notes that might address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  If the problem persists, consider reaching out to SAP Support for assistance, providing them with the error details and any relevant logs.
  
  
  
  Testing:
  
  If changes are made to configuration or data, perform thorough testing to ensure that the issue is resolved and that correspondences can be generated as expected.
  
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SPRO: For configuration settings.
  SLG1: For checking application logs.
  FBL5N: For displaying customer line items, which may help in identifying data issues.
  
  
  
  Documentation: Review SAP documentation related to FI-CA and correspondences for a deeper understanding of how the system is expected to function.
  
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.