How To Fix FICA_CD016 - All cash desks are closed

SAP Error Message - Details

• Message type: E = Error

• Message class: FICA_CD - FI-CA: Cash Desk/Cash Journal

• Message number: 016

• Message text: All cash desks are closed

Self-Explanatory Message

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• What is the cause and solution for SAP error message FICA_CD016 - All cash desks are closed ?

  The SAP error message FICA_CD016: All cash desks are closed typically occurs in the context of the SAP Financial Accounting (FI) module, particularly in the Contract Accounts Receivable and Payable (FI-CA) component. This error indicates that there are no open cash desks available for processing transactions, which can prevent users from executing certain financial operations, such as posting payments or processing cash transactions.
  Cause:
  
  Closed Cash Desks: The primary reason for this error is that all cash desks in the system are closed. This can happen if the cash desk has been closed for the day or if it has been set to a status that does not allow transactions.
  Configuration Issues: There may be configuration settings in the system that restrict the opening of cash desks or that have not been set up correctly.
  User Permissions: The user may not have the necessary permissions to access or open the cash desk.
  Time Constraints: The current time may be outside of the operational hours defined for the cash desk.
  
  Solution:
  
  Open Cash Desk: Check if there are any cash desks that can be opened. If all cash desks are indeed closed, you will need to open one. This can typically be done through the transaction code FQ1D (for cash desk management) or through the relevant menu path in SAP.
  Check Configuration: Review the configuration settings for cash desks in the system. Ensure that the cash desk is set up correctly and is allowed to be opened during the required time periods.
  User Permissions: Verify that the user has the necessary authorizations to access and operate the cash desk. This may involve checking user roles and permissions in the SAP system.
  Adjust Time Settings: If the issue is related to time constraints, ensure that the current time falls within the operational hours of the cash desk. If necessary, adjust the operational hours in the configuration.
  Consult Documentation: Refer to SAP documentation or consult with your SAP support team for specific steps related to your organization's configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FQ1D (Cash Desk Management), FQ1C (Cash Desk Overview), and FQ1E (Cash Desk Closing).
  SAP Notes: Check for any SAP Notes related to cash desk management and error FICA_CD016 for additional troubleshooting steps or patches.
  User Training: Ensure that users are trained on how to manage cash desks and understand the operational procedures for opening and closing them.
  
  If the problem persists after trying the above solutions, it may be necessary to involve your SAP Basis or technical support team for further investigation.