How To Fix FICA_CD015 - All cash desks are open

SAP Error Message - Details

• Message type: E = Error

• Message class: FICA_CD - FI-CA: Cash Desk/Cash Journal

• Message number: 015

• Message text: All cash desks are open

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FICA_CD015 - All cash desks are open ?

  The SAP error message FICA_CD015, which states "All cash desks are open," typically occurs in the context of the SAP Convergent Charging (SAP CC) or SAP Contract Accounts Receivable and Payable (SAP FI-CA) modules. This error indicates that the system is unable to process a transaction because all cash desks (or cash handling locations) are currently open, which may prevent certain operations from being executed.
  Cause:
  
  All Cash Desks Open: The primary cause of this error is that the system has detected that all cash desks are open, which may not be allowed for the specific transaction you are trying to perform.
  Configuration Issues: There may be configuration settings in the system that dictate how cash desks should be managed, and these settings may not align with the current operation.
  Transaction Type Restrictions: Certain transaction types may require that at least one cash desk be closed to proceed.
  
  Solution:
  
  Close a Cash Desk: If your business process allows it, consider closing one of the cash desks to allow the transaction to proceed. This can usually be done through the cash desk management functionality in SAP.
  Check Configuration: Review the configuration settings for cash desk management in your SAP system. Ensure that the settings align with your business processes and that they allow for the necessary transactions.
  Review Transaction Type: Check if the transaction you are trying to execute has specific requirements regarding cash desk status. If it does, ensure that you meet those requirements.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing cash desks and understanding the implications of their status on transactions.
  Contact Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context on cash desk management.
  Transaction Codes: Familiarize yourself with transaction codes related to cash desk management, such as FICA for contract accounts or FBCJ for cash journal management.
  User Roles and Authorizations: Ensure that the user attempting the transaction has the necessary roles and authorizations to manage cash desks and execute the desired operations.
  
  By following these steps, you should be able to resolve the FICA_CD015 error and proceed with your transactions in SAP.