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Message type: E = Error
Message class: FIBL - Messages from Tax Routines / Prenumbered Checks
Message number: 589
Message text: No payee could be determined; check document
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FIBL589
- No payee could be determined; check document ?The SAP error message FIBL589 ("No payee could be determined; check document") typically occurs in the context of financial transactions, particularly when processing payments or clearing items in the SAP system. This error indicates that the system is unable to identify a payee for the transaction, which is essential for processing payments correctly.
Causes:
- Missing Payee Information: The document may not have the necessary payee information filled out, such as vendor or customer details.
- Incorrect Document Type: The document type being used may not be appropriate for the transaction, leading to issues in determining the payee.
- Data Inconsistencies: There may be inconsistencies or missing data in the master records of the vendor or customer.
- Configuration Issues: The configuration settings in the SAP system may not be set up correctly to determine the payee.
- Document Status: The document may be in a status that does not allow for payment processing (e.g., blocked for payment).
Solutions:
- Check Document Details: Review the document in question to ensure that all necessary fields, especially those related to the payee (vendor or customer), are filled out correctly.
- Verify Master Data: Ensure that the vendor or customer master data is complete and accurate. Check for any missing or incorrect information.
- Review Document Type: Confirm that the document type used is appropriate for the transaction and that it is configured correctly in the system.
- Check Payment Block: If the document is blocked for payment, investigate the reasons for the block and resolve any issues.
- Consult Configuration: If you have access, check the configuration settings related to payment processing and ensure they are set up correctly to allow for payee determination.
- Use Transaction Codes: Utilize relevant transaction codes (e.g., FBL1N for vendor line items, FBL5N for customer line items) to analyze the documents and identify any discrepancies.
Related Information:
If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in financial processes within SAP.
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