How To Fix FI_ZA122 - Please Enter atleast bussiness telephone number 1 or cell phone number

SAP Error Message - Details

• Message type: E = Error

• Message class: FI_ZA -

• Message number: 122

• Message text: Please Enter atleast bussiness telephone number 1 or cell phone number

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FI_ZA122 - Please Enter atleast bussiness telephone number 1 or cell phone number ?

  The SAP error message FI_ZA122, which states "Please enter at least business telephone number 1 or cell phone number," typically occurs when you are trying to save or process a business partner or customer/vendor master record in SAP, and the required telephone number fields are not filled in.
  Cause:
  This error is triggered because the system requires at least one of the following fields to be populated:
  
  Business Telephone Number 1
  Cell Phone Number
  
  These fields are often mandatory for compliance, communication, or reporting purposes, depending on the configuration of your SAP system.
  Solution:
  To resolve this error, you need to ensure that at least one of the required telephone fields is filled in. Here are the steps to do this:
  
  
  Navigate to the Business Partner or Customer/Vendor Master Record:
  
  Go to the transaction code (e.g., BP for Business Partner or XD01 for Customer, MK01 for Vendor).
  
  
  
  Edit the Record:
  
  If you are creating a new record, proceed to fill in the necessary details. If you are editing an existing record, enter the edit mode.
  
  
  
  Locate the Telephone Fields:
  
  Find the section where you can enter contact information. This is usually under the "Address" or "Contact" tab.
  
  
  
  Enter the Required Information:
  
  Fill in either the "Business Telephone Number 1" or "Cell Phone Number" field with a valid phone number.
  
  
  
  Save the Record:
  
  After entering the required information, try saving the record again.
  
  
  
  Related Information:
  
  
  Configuration Settings: The requirement for these fields can be influenced by the configuration settings in your SAP system. If you believe that the requirement is unnecessary, you may need to consult with your SAP administrator or functional consultant to review the settings in the relevant customizing transaction (e.g., SPRO).
  
  
  Validation Rules: The error may also be related to validation rules set up in the system. These rules can be modified if necessary, but this should be done with caution and proper authorization.
  
  
  User Training: Ensure that users are trained on the importance of filling in contact information to avoid this error in the future.
  
  
  If you continue to experience issues after following these steps, it may be helpful to consult your SAP support team for further assistance.