How To Fix FI783 - Customer &1 is blocked; see long text

FI783 - Overview

• Message type: E = Error

• Message class: FI - TR-FM Funds Management

• Message number: 783

• Message text: Customer &1 is blocked; see long text

What causes this issue?

Customer <(>&<)>1 is blocked; see long text

System Response

You want to record or change a customer for the fund in the fund master
record. Data relating to the customer can contain personal data and is
blocked.

How to fix this error?

To protect the personal data, the system does not display the data for
this customer. You cannot record or change this customer in the fund.

Procedure for System Administrators

Choose a different customer.
If you are sure that you want to create or change data relating to this
customer, use transaction BUP_REQ_UNBLK to request unblocking.

Error message extract from SAP system. Copyright SAP SE.

FI783 - Details

• The SAP error message FI783 indicates that a customer account is blocked for certain transactions. This can occur in various scenarios, such as when a customer has overdue payments, has been flagged for credit issues, or has been manually blocked by a user.
  
  Cause:
  
  Manual Blocking: The customer account may have been manually blocked by a user in the system for various reasons, such as compliance issues or internal policies.
  Credit Limit Exceeded: The customer may have exceeded their credit limit, which can trigger an automatic block.
  Payment Issues: If there are overdue invoices or payment issues, the system may block the account to prevent further transactions.
  Master Data Settings: The customer master data may have settings that block transactions, such as a block for sales or financial transactions.
  
  
  Solution:
  
  Check Customer Status: Review the customer account in the SAP system to determine the reason for the block. You can do this by navigating to the customer