How To Fix FI783 - Customer &1 is blocked; see long text

SAP Error Message - Details

• Message type: E = Error

• Message class: FI - TR-FM Funds Management

• Message number: 783

• Message text: Customer &1 is blocked; see long text

What causes this issue?

Customer <(>&<)>1 is blocked; see long text

System Response

You want to record or change a customer for the fund in the fund master
record. Data relating to the customer can contain personal data and is
blocked.

How to fix this error?

To protect the personal data, the system does not display the data for
this customer. You cannot record or change this customer in the fund.

Procedure for System Administrators

Choose a different customer.
If you are sure that you want to create or change data relating to this
customer, use transaction BUP_REQ_UNBLK to request unblocking.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FI783 - Customer &1 is blocked; see long text ?

  The SAP error message FI783 indicates that a customer account is blocked for certain transactions. This can occur in various scenarios, such as when a customer has overdue payments, has been flagged for credit issues, or has been manually blocked by a user.
  Cause:
  
  Manual Blocking: The customer account may have been manually blocked by a user in the system for various reasons, such as compliance issues or internal policies.
  Credit Limit Exceeded: The customer may have exceeded their credit limit, which can trigger an automatic block.
  Payment Issues: If there are overdue invoices or payment issues, the system may block the account to prevent further transactions.
  Master Data Settings: The customer master data may have settings that block transactions, such as a block for sales or financial transactions.
  
  Solution:
  
  Check Customer Status: Review the customer account in the SAP system to determine the reason for the block. You can do this by navigating to the customer master data (transaction code FD03 for display).
  Review Blocking Reasons: Look for any blocking indicators in the customer master data, such as:
  
  Sales area data
  Company code data
  Credit management settings
  
  
  Unblock the Customer: If the block is no longer valid, you can unblock the customer by:
  
  Editing the customer master data (transaction code FD02 for change).
  Removing the block indicators in the relevant sections (sales area or company code).
  
  
  Credit Management Review: If the block is due to credit management settings, review the customer's credit limit and payment history. You may need to adjust the credit limit or resolve any outstanding payment issues.
  Consult with Finance Team: If you are unsure about unblocking a customer, consult with your finance or credit management team to ensure compliance with company policies.
  
  Related Information:
  
  Transaction Codes:
  
  FD03: Display Customer Master Data
  FD02: Change Customer Master Data
  FD01: Create Customer Master Data
  
  
  Documentation: Refer to SAP Help documentation for detailed information on customer master data management and credit control.
  User Roles: Ensure that you have the necessary permissions to make changes to customer master data.
  
  By following these steps, you should be able to identify the cause of the block and take appropriate action to resolve the issue.