How To Fix FI360 - CCN lock entry is being generated

SAP Error Message - Details

• Message type: E = Error

• Message class: FI - TR-FM Funds Management

• Message number: 360

• Message text: CCN lock entry is being generated

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FI360 - CCN lock entry is being generated ?

  The SAP error message "FI360 CCN lock entry is being generated" typically relates to issues with the Centralized Cash Management (CCM) functionality in SAP, particularly when there are conflicts or issues with lock entries in the system. This error can occur during various financial operations, such as posting transactions or executing reports.
  Cause:
  
  Lock Entries: The error indicates that a lock entry is being created for a specific transaction or process. This can happen if multiple users or processes are trying to access or modify the same data simultaneously.
  Concurrency Issues: If multiple sessions are trying to perform actions that require exclusive access to certain data, it can lead to this error.
  System Configuration: Incorrect configuration in the Centralized Cash Management settings or related financial modules can also lead to this error.
  Database Locks: Sometimes, database-level locks can cause this issue, especially if there are long-running transactions or if the database is under heavy load.
  
  Solution:
  
  Wait and Retry: Often, this error is temporary. Waiting for a few moments and then retrying the operation can resolve the issue.
  Check for Active Sessions: Use transaction codes like SM12 (to check lock entries) and SM21 (to check system logs) to identify if there are any active sessions that are holding locks on the data you are trying to access.
  Review Configuration: Ensure that the Centralized Cash Management and related financial modules are correctly configured. Consult with your SAP Basis or Financial team to verify settings.
  Transaction Management: If the error occurs frequently, consider reviewing the transaction management practices in your organization. Ensure that users are not performing conflicting operations simultaneously.
  Database Performance: If database locks are suspected, work with your database administrator to analyze and optimize database performance. This may involve checking for long-running transactions or optimizing queries.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SM12 (to view and manage lock entries), SM21 (to view system logs), and ST22 (to check for dumps).
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  Documentation: Review SAP documentation related to Centralized Cash Management and financial transaction processing for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the problem to SAP support for further investigation.