How To Fix FDMO_PR_MSG021 - Collection segment is not available

SAP Error Message - Details

• Message type: E = Error

• Message class: FDMO_PR_MSG - OData Process Receivables - Messages

• Message number: 021

• Message text: Collection segment is not available

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDMO_PR_MSG021 - Collection segment is not available ?

  The SAP error message FDMO_PR_MSG021 indicating that "Collection segment is not available" typically arises in the context of the SAP Financial Data Management (FDM) module, particularly when dealing with collections or payment processing.
  Cause:
  This error can occur due to several reasons, including:
  
  
  Missing Configuration: The collection segment may not be properly configured in the system. This could be due to missing entries in the relevant tables or settings that define how collections are managed.
  
  
  Data Issues: There may be issues with the data being processed, such as missing or incorrect entries in the database that are required for the collection segment to function.
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the collection segment, leading to the error.
  
  
  System Updates or Changes: Recent updates or changes to the system configuration or data structures may have affected the availability of the collection segment.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Verify that the collection segment is correctly configured in the system. This includes checking the relevant customizing settings in the SAP system.
  Ensure that all necessary entries are present in the configuration tables.
  
  
  
  Data Validation:
  
  Review the data being processed to ensure that all required fields are populated and that there are no inconsistencies.
  Check for any missing or incorrect entries in the database that could be causing the issue.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the appropriate authorizations to access the collection segment. This may involve checking user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the FDM module for any specific guidance on this error message.
  
  
  
  System Logs:
  
  Check system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide patches or additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FDMO (Financial Data Management Operations) and others that may be related to collections and payments.
  SAP Notes: Search for SAP Notes related to FDM and the specific error message for any known issues or fixes.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.