How To Fix FDMO_PR_MSG020 - The attachment for the promise to pay cannot be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: FDMO_PR_MSG - OData Process Receivables - Messages

• Message number: 020

• Message text: The attachment for the promise to pay cannot be displayed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDMO_PR_MSG020 - The attachment for the promise to pay cannot be displayed ?

  The SAP error message FDMO_PR_MSG020 indicates that there is an issue with displaying the attachment related to a "promise to pay" in the Financial Data Management (FDM) module. This error can arise due to several reasons, and here are some potential causes, solutions, and related information:
  Causes:
  
  Missing Attachment: The attachment may not have been uploaded correctly or may be missing from the system.
  Authorization Issues: The user may not have the necessary permissions to view the attachment.
  File Format Issues: The file format of the attachment may not be supported or may be corrupted.
  System Configuration: There may be issues with the configuration of the document management system or the integration with the FDM module.
  Technical Issues: There could be underlying technical issues, such as database problems or connectivity issues.
  
  Solutions:
  
  Check Attachment: Verify if the attachment exists in the system. If it is missing, re-upload the attachment.
  Review Authorizations: Ensure that the user has the appropriate authorizations to view attachments. This may involve checking user roles and permissions in the SAP system.
  Validate File Format: Ensure that the attachment is in a supported file format and is not corrupted. Try opening the file outside of SAP to confirm its integrity.
  System Configuration: Review the configuration settings for document management in SAP. Ensure that the integration between the FDM module and the document management system is correctly set up.
  Check Logs: Look at the system logs for any additional error messages or warnings that could provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or patches related to this error message. SAP Notes often contain valuable information about known issues and their resolutions.
  Documentation: Review the official SAP documentation for the FDM module to understand how attachments are managed and any prerequisites for their use.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message FDMO_PR_MSG020.