How To Fix FDMO_PR_MSG017 - You are not authorized to create the dispute case

SAP Error Message - Details

• Message type: E = Error

• Message class: FDMO_PR_MSG - OData Process Receivables - Messages

• Message number: 017

• Message text: You are not authorized to create the dispute case

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDMO_PR_MSG017 - You are not authorized to create the dispute case ?

  The SAP error message FDMO_PR_MSG017 indicates that a user is not authorized to create a dispute case in the SAP system. This error typically arises in the context of SAP's Financial Dispute Management (FDM) module, which is used for managing disputes related to financial transactions.
  Cause:
  The primary cause of this error is a lack of appropriate authorization for the user attempting to create the dispute case. This can happen due to:
  
  Missing Authorization Roles: The user may not have been assigned the necessary roles or permissions in the SAP system to perform the action of creating a dispute case.
  Authorization Object Restrictions: There may be specific authorization objects that control access to dispute management functions, and the user may not meet the criteria defined in these objects.
  User Profile Issues: The user profile may not be correctly configured, or the user may not be part of the correct organizational unit that has the rights to create dispute cases.
  
  Solution:
  To resolve this issue, you can take the following steps:
  
  
  Check User Authorizations:
  
  Use transaction code SU01 to check the user’s profile and roles.
  Ensure that the user has the necessary roles assigned that include permissions for dispute management.
  
  
  
  Review Authorization Objects:
  
  Identify the relevant authorization objects related to dispute case creation (e.g., F_FDMO_*).
  Use transaction code SU53 immediately after the error occurs to see which authorization check failed.
  
  
  
  Modify User Roles:
  
  If the user lacks the necessary roles, work with your SAP security team to assign the appropriate roles that include the required authorizations for creating dispute cases.
  
  
  
  Testing:
  
  After making changes to the user’s roles or authorizations, have the user log out and log back in to ensure that the changes take effect.
  Test the functionality again to confirm that the user can now create a dispute case.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization’s internal guidelines for specific roles and authorizations related to Financial Dispute Management.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking authorizations, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  SU01: User Maintenance
  SU53: Display Authorization Check
  PFCG: Role Maintenance
  
  
  Authorization Objects: Familiarize yourself with the relevant authorization objects that govern access to dispute management functions.
  SAP Notes: Check for any relevant SAP Notes that may address known issues or provide additional guidance on authorization settings for dispute management.
  
  By following these steps, you should be able to identify and resolve the authorization issue causing the error message FDMO_PR_MSG017.