How To Fix FDMO_PR_MSG012 - The disputed amount must be positive. Select invoices accordingly

SAP Error Message - Details

• Message type: E = Error

• Message class: FDMO_PR_MSG - OData Process Receivables - Messages

• Message number: 012

• Message text: The disputed amount must be positive. Select invoices accordingly

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDMO_PR_MSG012 - The disputed amount must be positive. Select invoices accordingly ?

  The SAP error message FDMO_PR_MSG012 ("The disputed amount must be positive. Select invoices accordingly") typically occurs in the context of dispute management within SAP, particularly when dealing with financial documents or invoices. This error indicates that the system expects a positive amount for the disputed invoices, but the amount provided is either zero or negative.
  Cause:
  
  Negative or Zero Amount: The most common cause of this error is that the user has entered a disputed amount that is either zero or negative. The system requires that any disputed amount must be a positive value.
  Incorrect Invoice Selection: The invoices selected for dispute may not have valid amounts or may not be appropriate for the dispute process.
  Data Entry Error: There may have been a mistake in data entry, leading to an incorrect amount being inputted.
  
  Solution:
  
  Check Disputed Amount: Ensure that the disputed amount entered is a positive value. If it is zero or negative, correct it to reflect the actual disputed amount.
  Review Selected Invoices: Verify that the invoices you have selected for dispute are correct and that they have valid amounts associated with them.
  Re-enter Data: If there was a data entry error, re-enter the disputed amount and ensure it is positive.
  Consult Documentation: Refer to SAP documentation or user manuals for specific guidelines on how to handle disputes and the requirements for entering disputed amounts.
  System Configuration: If the issue persists, it may be necessary to check the system configuration or consult with your SAP administrator to ensure that the dispute management module is set up correctly.
  
  Related Information:
  
  SAP Modules: This error is typically encountered in modules related to Financial Accounting (FI) and Dispute Management (FDM).
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FDMO (Dispute Management) to navigate the system effectively.
  User Roles: Ensure that you have the appropriate permissions to enter and manage disputes in the system.
  Training: If you are new to SAP or the dispute management process, consider seeking training or guidance from experienced users or SAP consultants.
  
  By following these steps, you should be able to resolve the error and proceed with the dispute management process in SAP.