How To Fix FDM_GENERAL250 - You cannot change this customer contact

FDM_GENERAL250 - Overview

• Message type: E = Error

• Message class: FDM_GENERAL - FSCM-DM Integration: Interface Layer

• Message number: 250

• Message text: You cannot change this customer contact

What causes this issue?

You can only change a customer contact if the following conditions are
fulfilled:
This is the last contact with the customer in the current collection
segment.
You have created this contact in the system yourself or are entered as
the specialist that contacted the customer.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_GENERAL250 - You cannot change this customer contact ?

  The SAP error message FDM_GENERAL250 ("You cannot change this customer contact") typically occurs in the context of managing customer contacts within the SAP system, particularly in the Financial Data Management (FDM) module or related areas. This error indicates that the system has restrictions preventing changes to a specific customer contact record.
  Causes:
  
  Authorization Issues: The user may not have the necessary permissions to modify the customer contact.
  Status of the Contact: The customer contact may be in a status that does not allow changes (e.g., marked as inactive or locked).
  Data Integrity Constraints: There may be data integrity rules in place that prevent changes to certain fields or records.
  System Configuration: Custom configurations or settings in the SAP system may restrict changes to customer contacts.
  Business Logic: Certain business processes may dictate that once a contact is created, it cannot be modified to maintain historical accuracy.
  
  Solutions:
  
  Check User Permissions: Ensure that the user has the appropriate authorization