How To Fix FDM_GENERAL251 - Contact date must not be before the date of the last contact &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_GENERAL - FSCM-DM Integration: Interface Layer

• Message number: 251

• Message text: Contact date must not be before the date of the last contact &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_GENERAL251 - Contact date must not be before the date of the last contact &1 ?

  The SAP error message FDM_GENERAL251 indicates that there is an issue with the contact date being set earlier than the date of the last contact recorded in the system. This error typically occurs in the context of managing customer interactions, such as in the SAP Customer Relationship Management (CRM) module or similar applications.
  Cause:
  The error arises when a user attempts to enter a new contact date that is earlier than the most recent contact date already recorded for that particular customer or interaction. This is a validation check to ensure that the timeline of interactions is logical and consistent.
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Last Contact Date: Review the last recorded contact date for the customer or interaction in question. This can usually be found in the customer master data or interaction history.
  
  
  Update Contact Date: Ensure that the new contact date you are trying to enter is equal to or later than the last contact date. If you need to enter a new contact, adjust the date accordingly.
  
  
  Review Business Logic: If the contact date you are trying to enter is indeed correct and should be earlier, you may need to review the business logic or rules set up in your SAP system. This may involve consulting with your SAP administrator or a functional consultant to understand if there are any specific configurations that need to be adjusted.
  
  
  Data Entry: If you are entering data manually, double-check for any typographical errors in the date fields.
  
  
  Consult Documentation: If you are unsure about the process or the implications of changing contact dates, refer to your organization's SAP documentation or user manuals for guidance.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. Sometimes, there may be updates or fixes provided by SAP.
  User Roles and Permissions: Ensure that you have the necessary permissions to modify contact dates in the system. Sometimes, restrictions may be in place based on user roles.
  Training and Support: If you continue to face issues, consider reaching out to your SAP support team or attending training sessions to better understand the CRM functionalities and data management practices.
  
  By following these steps, you should be able to resolve the FDM_GENERAL251 error and successfully update the contact date in your SAP system.