How To Fix FDM_GENERAL204 - &2 of &3 dispute cases or promises to pay were processed


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FDM_GENERAL - FSCM-DM Integration: Interface Layer

  • Message number: 204

  • Message text: &2 of &3 dispute cases or promises to pay were processed

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  • What causes this issue?

    This message merely provides information about the progress of the
    processing.

    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message FDM_GENERAL204 - &2 of &3 dispute cases or promises to pay were processed ?

    The SAP error message FDM_GENERAL204 typically indicates an issue related to the processing of dispute cases or promises to pay in the Financial Dispute Management (FDM) module. The error message format suggests that it is related to a specific number of dispute cases or promises to pay that were not processed correctly.

    Cause:

    The error can be caused by several factors, including but not limited to:

    1. Data Integrity Issues: There may be inconsistencies or missing data in the dispute cases or promises to pay that prevent them from being processed.
    2. Configuration Errors: Incorrect configuration settings in the FDM module can lead to processing failures.
    3. Authorization Issues: The user may not have the necessary permissions to process the dispute cases or promises to pay.
    4. System Performance: If the system is experiencing performance issues, it may not be able to process the requests in a timely manner.
    5. Technical Errors: Bugs or glitches in the SAP system or specific transactions can also lead to this error.

    Solution:

    To resolve the FDM_GENERAL204 error, you can take the following steps:

    1. Check Data Integrity:

      • Review the dispute cases or promises to pay for any missing or incorrect data.
      • Ensure that all required fields are filled out correctly.
    2. Review Configuration:

      • Verify the configuration settings in the FDM module to ensure they are set up correctly.
      • Consult with your SAP administrator or functional consultant to check for any discrepancies.
    3. Check User Authorizations:

      • Ensure that the user attempting to process the cases has the necessary authorizations.
      • If not, request the appropriate access from your SAP security team.
    4. Monitor System Performance:

      • Check if there are any ongoing performance issues with the SAP system.
      • If the system is slow or unresponsive, consider reaching out to your IT support team.
    5. Consult SAP Notes:

      • Search for relevant SAP Notes or Knowledge Base Articles (KBAs) that may address this specific error.
      • Apply any recommended patches or updates if applicable.
    6. Error Logs:

      • Review the application logs or error logs for more detailed information about the error.
      • This can provide insights into what specifically went wrong during processing.
    7. Testing:

      • If changes are made, conduct thorough testing to ensure that the issue is resolved and that the processing of dispute cases or promises to pay works as expected.

    Related Information:

    • SAP Documentation: Refer to the official SAP documentation for the Financial Dispute Management module for more detailed information on configuration and processing.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
    • Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with the error message details and any relevant logs.

    By following these steps, you should be able to identify the root cause of the FDM_GENERAL204 error and implement a solution to resolve it.

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