How To Fix FDM_COLLECTION311 - Customer will not appear on worklist before &1

FDM_COLLECTION311 - Overview

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 311

• Message text: Customer will not appear on worklist before &1

trados = fn

What causes this issue?

You have specified a resubmission date that is more than one month in
the future. You have also set the indicator 'No Customer Contact until
Resubmission Date'. This means that customer &V2& in collection segment
&V3& would not appear in a worklist before &V1/&.
INCLUDE CUSTOMIZED_MESSAGE_INFO OBJECT DOKU ID TX

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLLECTION311 - Customer will not appear on worklist before &1 ?

  The SAP error message FDM_COLLECTION311 indicates that a customer will not appear on the worklist before a specified date (represented by &1). This message is typically related to the Financial Data Management (FDM) module, particularly in the context of collections management.
  
  Cause:
  The error message is triggered when the system determines that the customer in question does not meet the criteria to be included in the worklist for collection activities before the specified date. This can happen due to several reasons, including:
  
  Due Date: The customer's outstanding invoices or receivables may not be due for collection before the specified date.
  Worklist Configuration: The worklist settings may be configured to only include customers with certain criteria, such as overdue amounts or specific aging buckets.
  Customer Status: The customer may have a status that excludes them from collection activities, such as being on hold or having a blocked status.
  Collection Strategy: The collection strategy applied may not include