How To Fix FDM_COLLECTION113 - No dispute cases for the selected credit items

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 113

• Message text: No dispute cases for the selected credit items

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLLECTION113 - No dispute cases for the selected credit items ?

  The SAP error message FDM_COLLECTION113 indicates that there are no dispute cases available for the selected credit items in the context of the Financial Dispute Management (FDM) module. This error typically arises when users attempt to view or process dispute cases related to credit items, but the system cannot find any associated dispute records.
  Causes:
  
  No Dispute Cases Created: There may not be any dispute cases created for the selected credit items. This could be due to the fact that disputes have not been raised for those items.
  Incorrect Selection: The user may have selected credit items that do not have any associated disputes. This could happen if the selection criteria are too narrow or incorrect.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to missing dispute records.
  Authorization Issues: The user may not have the necessary authorizations to view the dispute cases, even if they exist.
  
  Solutions:
  
  Check for Existing Dispute Cases: Verify if there are any dispute cases created for the selected credit items. You can do this by navigating to the dispute management area and searching for disputes related to those items.
  Review Selection Criteria: Ensure that the selection criteria used to filter credit items are correct. Broaden the criteria if necessary to include items that may have disputes.
  Create Dispute Cases: If no dispute cases exist and there is a need to raise a dispute, create a new dispute case for the relevant credit items.
  Check Authorizations: Ensure that the user has the necessary permissions to view dispute cases. If not, contact your system administrator to review and adjust the user’s authorizations.
  Data Consistency Check: If you suspect data synchronization issues, perform a consistency check or consult with your IT support team to ensure that all relevant data is correctly synchronized across the system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for dispute management, such as FDM_DISPUTE or FDM_COLLECTION.
  Documentation: Refer to SAP documentation or help files for detailed information on dispute management processes and error handling.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a suitable solution.