How To Fix FDM_COLLECTION112 - No invoices for dispute case selected

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 112

• Message text: No invoices for dispute case selected

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLLECTION112 - No invoices for dispute case selected ?

  The SAP error message FDM_COLLECTION112 ("No invoices for dispute case selected") typically occurs in the context of the SAP Collections Management module when attempting to process a dispute case that does not have any associated invoices. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  No Invoices Linked: The dispute case you are trying to process does not have any invoices linked to it. This could happen if the dispute was created without any associated invoices or if the invoices have been cleared or removed.
  Incorrect Selection: The selection criteria used to retrieve invoices may not match any existing invoices related to the dispute case.
  Data Synchronization Issues: There may be a delay or issue in the synchronization of data between different modules or systems, leading to the absence of expected invoices.
  Dispute Case Status: The status of the dispute case may not allow for invoice selection, depending on the configuration or workflow settings.
  
  Solutions:
  
  Check Dispute Case: Verify that the dispute case is correctly set up and that it should indeed have associated invoices. You can do this by reviewing the details of the dispute case in the system.
  Link Invoices: If there are invoices that should be linked to the dispute case, ensure they are properly associated. You may need to manually link them if they were not automatically linked during the dispute creation process.
  Review Selection Criteria: If you are using specific selection criteria to retrieve invoices, ensure that these criteria are correct and that they match the invoices you expect to see.
  Check for Data Issues: Investigate if there are any data integrity issues or synchronization problems between the modules. This may involve checking logs or consulting with your IT department.
  Consult Documentation: Review SAP documentation or help resources for any specific configurations or settings that may affect the linking of invoices to dispute cases.
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Permissions: Ensure that the user has the necessary permissions to view and manage dispute cases and associated invoices.
  Training and Documentation: Review any training materials or documentation related to the Collections Management module to ensure proper usage and understanding of dispute case management.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.