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Message type: E = Error
Message class: FDM_COLLECTION - SAP Collections Management
Message number: 102
Message text: There are no dispute cases for the invoices selected
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FDM_COLLECTION102
- There are no dispute cases for the invoices selected ?The SAP error message FDM_COLLECTION102 indicates that there are no dispute cases associated with the invoices you have selected for collection management. This error typically arises in the context of SAP's Financial Dispute Management (FDM) module, which is used to manage and resolve disputes related to customer invoices.
Cause:
No Dispute Cases Created: The most common reason for this error is that there are no dispute cases created for the selected invoices. This could be because the invoices have not been disputed by the customer or the dispute cases have not been properly recorded in the system.
Incorrect Invoice Selection: The invoices you are trying to process may not be linked to any dispute cases. This can happen if the selection criteria used to filter invoices do not match any existing dispute cases.
Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to discrepancies in the availability of dispute cases.
User Authorization: The user may not have the necessary permissions to view or access the dispute cases related to the selected invoices.
Solution:
Check for Existing Dispute Cases: Verify if there are any dispute cases created for the selected invoices. You can do this by navigating to the dispute management section in SAP and searching for the relevant invoices.
Create Dispute Cases: If there are no existing dispute cases, you may need to create them. Ensure that the dispute cases are properly linked to the relevant invoices.
Review Selection Criteria: Double-check the criteria you used to select the invoices. Ensure that you are selecting the correct invoices that should have associated dispute cases.
User Authorization: Ensure that you have the necessary permissions to view and manage dispute cases. If not, contact your system administrator to grant the required access.
Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing dispute cases and understanding the error message.
System Check: If the issue persists, it may be worthwhile to check for any system errors or inconsistencies. This may involve consulting with your IT department or SAP support.
Related Information:
By following these steps, you should be able to resolve the FDM_COLLECTION102 error and effectively manage dispute cases in SAP.
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