How To Fix FDM_COLLECTION035 - Error occurred when requesting 'new output of billing document'


SAP Error Message - Details

  • Message type: E = Error

  • Message class: FDM_COLLECTION - SAP Collections Management

  • Message number: 035

  • Message text: Error occurred when requesting 'new output of billing document'

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message FDM_COLLECTION035 - Error occurred when requesting 'new output of billing document' ?

    The SAP error message FDM_COLLECTION035 typically indicates that there was an issue when trying to request a new output for a billing document. This error can occur in the context of the Financial Data Management (FDM) module, particularly when dealing with billing documents and their outputs.

    Possible Causes:

    1. Output Configuration Issues: The output type for the billing document may not be properly configured in the system. This could include missing or incorrect settings in the output determination procedure.

    2. Document Status: The billing document may be in a status that does not allow for new output requests. For example, if the document is already processed or archived, the system may not allow new output requests.

    3. Authorization Issues: The user attempting to request the output may not have the necessary authorizations to perform this action.

    4. Technical Issues: There could be underlying technical issues, such as problems with the output device, printer settings, or communication issues with the output medium (e.g., email, print).

    5. Data Inconsistencies: There may be inconsistencies or missing data in the billing document that prevent the output from being generated.

    Solutions:

    1. Check Output Configuration:

      • Verify the output type settings in the output determination procedure for billing documents. Ensure that the output type is correctly configured and active.
    2. Review Document Status:

      • Check the status of the billing document. If it is in a status that does not allow for new output requests, you may need to change the status or create a new billing document.
    3. User Authorizations:

      • Ensure that the user has the necessary authorizations to request outputs for billing documents. This may involve checking roles and permissions in the SAP system.
    4. Technical Troubleshooting:

      • Investigate any technical issues related to output devices or communication settings. Ensure that the output medium is correctly configured and operational.
    5. Data Validation:

      • Review the billing document for any inconsistencies or missing data. Correct any issues found in the document.
    6. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.

    Related Information:

    • Transaction Codes: You may need to use transaction codes such as VF03 (Display Billing Document) to review the billing document and its details.
    • Output Types: Familiarize yourself with the output types relevant to billing documents, which can be found in the configuration settings under SPRO (SAP Project Reference Object).
    • SAP Community: Consider searching or posting in the SAP Community forums for additional insights or similar experiences from other users.

    If the issue persists after trying the above solutions, it may be beneficial to involve your SAP Basis or technical support team for further investigation.

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