How To Fix FDM_COLLECTION009 - Promises to pay already exist for the invoices selected

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 009

• Message text: Promises to pay already exist for the invoices selected

What causes this issue?

There can only ever be one open promise to pay for an invoice.

System Response

The system prevents there being more than one open promise to pay for an
invoice at any one time.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

To create a new promise to pay, you first have to reset existing
promises to pay. You can then create a new promise to pay.
ELSE
If you continue with the creation of a promise to pay, the system resets
the existing promise to pay. The system then creates the new promise to
pay.
ENDIF

INCLUDE 'CUSTOMIZED_MESSAGE_INFO' OBJECT DOKU ID TX
ENDIF

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLLECTION009 - Promises to pay already exist for the invoices selected ?

  The SAP error message FDM_COLLECTION009 indicates that there are already existing promises to pay for the invoices you are trying to process. This typically occurs in the context of accounts receivable and collections management, where a customer has already committed to paying certain invoices, and the system is preventing duplicate entries or modifications that could conflict with these existing promises.
  Cause:
  
  Existing Promises to Pay: The primary cause of this error is that the invoices you are trying to work with already have associated promises to pay recorded in the system.
  Data Entry Errors: There may be a misunderstanding or error in the selection of invoices, leading to attempts to create new promises for invoices that already have commitments.
  System Configuration: In some cases, the system may be configured to prevent the creation of new promises if there are existing ones, to maintain data integrity.
  
  Solution:
  
  Review Existing Promises: Check the existing promises to pay for the invoices in question. You can do this by navigating to the relevant transaction or report in SAP that displays promises to pay.
  Modify or Cancel Existing Promises: If necessary, you can modify or cancel the existing promises to pay if they are no longer valid or if you need to create a new one. Ensure that you have the appropriate permissions to make these changes.
  Select Different Invoices: If the invoices you are trying to process are not critical, consider selecting different invoices that do not have existing promises to pay.
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling promises to pay, as there may be specific procedures to follow.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with a functional consultant who specializes in accounts receivable or collections management.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N (Customer Line Item Display) or FDM_CUST_PROMISE (to manage promises to pay).
  User Roles and Permissions: Ensure that you have the necessary roles and permissions to view and modify promises to pay.
  Training and Documentation: It may be beneficial to undergo training or review documentation related to the collections management module in SAP to better understand how promises to pay are managed.
  
  By following these steps, you should be able to address the FDM_COLLECTION009 error and proceed with your collections activities effectively.