How To Fix FDM_COLLECTION011 - No hits for the custom selection for the customer

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_COLLECTION - SAP Collections Management

• Message number: 011

• Message text: No hits for the custom selection for the customer

What causes this issue?

The receivables for customer &V1& are to be processed, but your dynamic
selections relate to other customers.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Do not use the dynamic selections for the customer.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLLECTION011 - No hits for the custom selection for the customer ?

  The SAP error message FDM_COLLECTION011 indicates that there are no hits for the custom selection criteria you have defined for a customer in the context of the Financial Data Management (FDM) module. This typically occurs when you are trying to retrieve or process data related to customer collections, but the system cannot find any records that match your specified criteria.
  Causes:
  
  Incorrect Selection Criteria: The criteria you have set for the selection may not match any existing records in the database. This could be due to incorrect filters, such as date ranges, customer IDs, or other parameters.
  Data Not Available: There may simply be no data available for the customer in the specified time frame or for the specific criteria you are using.
  Authorization Issues: You may not have the necessary authorizations to view the data for the specified customer.
  Configuration Issues: There could be issues with the configuration of the FDM module or the underlying data model that prevent the system from retrieving the expected data.
  
  Solutions:
  
  Review Selection Criteria: Double-check the selection criteria you have set. Ensure that they are correct and that they correspond to existing records in the system.
  Check Data Availability: Verify that there is data available for the customer in the specified time frame. You can do this by running a broader query or checking the customer’s account directly.
  Authorization Check: Ensure that you have the necessary permissions to access the data for the customer. If not, contact your system administrator to obtain the required authorizations.
  Consult Configuration: If you suspect a configuration issue, consult with your SAP administrator or technical team to review the FDM settings and ensure everything is configured correctly.
  Use Standard Reports: If you are using a custom selection, try using standard reports or queries to see if they return data for the same customer. This can help identify if the issue is with the custom selection itself.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the FDM module that might address this error.
  Documentation: Refer to the official SAP documentation for FDM to understand the expected behavior and configuration settings.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.