How To Fix FDM_COLL_01020 - Only direct payers will be considered in company code &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_COLL_01 - Messages in Collections Management

• Message number: 020

• Message text: Only direct payers will be considered in company code &1

What causes this issue?

In Customizing, you have defined that only direct payers are to be
considered for company code &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLL_01020 - Only direct payers will be considered in company code &1 ?

  The SAP error message FDM_COLL_01020 indicates that only direct payers are being considered for a specific company code in the context of the Financial Data Management (FDM) module. This error typically arises when there is an attempt to process a payment or collection that involves indirect payers or when the configuration does not allow for certain types of payers.
  Cause:
  
  Configuration Settings: The company code may be configured to only allow direct payers for certain transactions. This could be due to specific settings in the payment processing or collections configuration.
  Payer Type: The payer involved in the transaction may not be classified as a direct payer in the system. This could happen if the payer is set up incorrectly in the master data.
  Transaction Type: The type of transaction being processed may not support indirect payers, leading to this restriction.
  
  Solution:
  
  Check Payer Master Data: Verify the master data of the payer involved in the transaction. Ensure that the payer is set up as a direct payer in the system.
  Review Configuration: Check the configuration settings for the company code in the FDM module. Ensure that the settings allow for the processing of indirect payers if that is required for your business process.
  Transaction Type Review: Ensure that the transaction type being processed is appropriate for the payer type. If indirect payers are needed, consider changing the transaction type or adjusting the configuration.
  Consult Documentation: Review SAP documentation or consult with your SAP support team to understand the specific configuration settings related to direct and indirect payers.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration.
  FDM Configuration: Familiarize yourself with the configuration settings in the Financial Data Management module, particularly those related to payment processing and payer classifications.
  User Roles and Authorizations: Ensure that the user attempting to process the transaction has the necessary roles and authorizations to work with the specified payer types.
  
  If the issue persists after checking these areas, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP FDM for further assistance.