How To Fix FDM_COLL_01014 - No business partner determined for customer &1

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_COLL_01 - Messages in Collections Management

• Message number: 014

• Message text: No business partner determined for customer &1

trados = fn

What causes this issue?

When data is sent to Collections Management, the business partner has to
be determined. However, no business partner was determined for customer
&V1&.

System Response

No data is sent for the &V1& customer.

How to fix this error?

Check the mapping of the customer &V1& to the business partner.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLL_01014 - No business partner determined for customer &1 ?

  The SAP error message FDM_COLL_01014 indicates that the system could not determine a business partner for the specified customer. This error typically arises in the context of financial data management, particularly when dealing with customer-related transactions.
  Cause:
  
  Missing Business Partner: The customer in question does not have an associated business partner in the system.
  Incorrect Configuration: The configuration settings for business partner determination may not be set up correctly.
  Data Inconsistency: There may be inconsistencies or missing data in the customer master records or business partner records.
  Integration Issues: If the system is integrated with other applications, there may be issues in data synchronization.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data (transaction code XD03 for display).
  Verify if the customer has a corresponding business partner assigned. If not, you may need to create or assign a business partner.
  
  
  
  Create/Assign Business Partner:
  
  If the business partner does not exist, create a new business partner using transaction code BP.
  Ensure that the business partner is linked to the customer by assigning the customer number to the business partner.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings for business partner determination in the relevant customizing settings (transaction code SPRO).
  Ensure that the settings for the business partner role and relationship are correctly defined.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any discrepancies between customer and business partner records.
  Use transaction codes like BP or XD to review and correct any inconsistencies.
  
  
  
  Integration Check:
  
  If your SAP system is integrated with other systems (like CRM or third-party applications), ensure that the data is being synchronized correctly.
  Check for any errors in the integration logs that might indicate issues with data transfer.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to business partner determination for additional guidance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  BP: Business Partner Maintenance
  XD03: Display Customer
  SPRO: Customizing Implementation Guide
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that the user has the necessary authorizations to view and edit customer and business partner data.
  
  By following these steps, you should be able to resolve the error message FDM_COLL_01014 and ensure that the business partner is correctly determined for the customer in question.