How To Fix FDM_COLL_01016 - Customer &1/&2 was not sent due to customer-specific enhancement

FDM_COLL_01016 - Overview

• Message type: E = Error

• Message class: FDM_COLL_01 - Messages in Collections Management

• Message number: 016

• Message text: Customer &1/&2 was not sent due to customer-specific enhancement

What causes this issue?

Customer &V1&/&V2& was excluded in the BAdI 'FDM_COLL_SEND_ITEMS'.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_COLL_01016 - Customer &1/&2 was not sent due to customer-specific enhancement ?

  The SAP error message FDM_COLL_01016 indicates that a customer (identified by the parameters &1 and &2) was not sent due to a customer-specific enhancement. This typically occurs in the context of the Financial Data Management (FDM) module, particularly when dealing with data collection or integration processes.
  
  Cause:
  
  
  Customer-Specific Enhancements: The error suggests that there is a custom enhancement or modification in the SAP system that prevents the customer data from being processed or sent. This could be due to:
  
  Custom logic implemented in user exits or BAdIs (Business Add-Ins).
  Validation rules that have been added to ensure data integrity.
  Specific conditions defined in the enhancement that are not met for the customer in question.
  
  
  
  Data Issues: There may be issues with the customer data itself, such as missing mandatory fields or incorrect data formats that trigger the enhancement logic to block the processing.
  
  
  
  Solution:
  
  
  Review Custom Enhancements: 
  
  Check the custom code or enhancements related to the FDM process.