How To Fix FDM_AR_CUST110 - Co. code &1 case type &2: Assgnmnt of customer without item not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR_CUST - FSCM-DM: Dispute Management Customizing (AR Process Integ.)

• Message number: 110

• Message text: Co. code &1 case type &2: Assgnmnt of customer without item not supported

What causes this issue?

The assignment of a customer with no items to a dispute case is not
supported for the combination of case type and company code.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Activate the function for the combination of case type and company code
in Customizing. <DS:SIMG.FDM_V_TFDM_CUSTDISP>Proceed</>

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR_CUST110 - Co. code &1 case type &2: Assgnmnt of customer without item not supported ?

  The SAP error message FDM_AR_CUST110 typically occurs in the context of the Financial Data Management (FDM) module, particularly when dealing with customer assignments in accounts receivable. The error message indicates that there is an attempt to assign a customer to a case type without an associated item, which is not supported by the system.
  Cause:
  The error can arise due to several reasons:
  
  Missing Item Assignment: The system expects that a customer assignment should be linked to a specific item, but in this case, it is not.
  Incorrect Configuration: The configuration of the case type or customer assignment may not allow for assignments without items.
  Data Entry Error: There may be an error in the data entry process where the item was not specified or was inadvertently omitted.
  
  Solution:
  To resolve the error, consider the following steps:
  
  
  Check Item Assignment:
  
  Ensure that the customer assignment is linked to a specific item. Review the transaction or document to confirm that all required fields are filled out correctly.
  
  
  
  Review Case Type Configuration:
  
  Check the configuration settings for the case type in question. Ensure that it allows for customer assignments with the necessary parameters.
  
  
  
  Data Validation:
  
  Validate the data being entered to ensure that all required fields are populated. If you are using a custom program or interface, ensure that it is correctly passing the necessary data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidelines on the case type and customer assignment processes.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as FBL5N (Customer Line Item Display) or F-28 (Post Incoming Payments).
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.