How To Fix FDM_AR_CUST108 - Addition of customer-disputed objects not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR_CUST - FSCM-DM: Dispute Management Customizing (AR Process Integ.)

• Message number: 108

• Message text: Addition of customer-disputed objects not supported

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR_CUST108 - Addition of customer-disputed objects not supported ?

  The SAP error message FDM_AR_CUST108 indicates that there is an issue with adding customer-disputed objects in the context of Accounts Receivable (AR) within the Financial Data Management (FDM) module. This error typically arises when there is an attempt to add or process objects that are marked as disputed, which the system does not support in the current context.
  Cause:
  
  Disputed Objects: The error usually occurs when you are trying to add an object (like an invoice or payment) that has been flagged as disputed. The system does not allow certain operations on disputed items to prevent inconsistencies in financial reporting.
  Configuration Issues: There may be configuration settings in the FDM module that restrict the handling of disputed objects.
  Data Integrity: The system may be enforcing data integrity rules that prevent the addition of disputed items to certain processes or reports.
  
  Solution:
  
  Review Disputed Status: Check the status of the object you are trying to add. If it is marked as disputed, you may need to resolve the dispute before proceeding.
  Resolve Disputes: If applicable, work with the relevant stakeholders to resolve the dispute associated with the object. This may involve communication with customers or internal teams to clarify the issues.
  Configuration Check: Review the configuration settings in the FDM module to ensure that they are set up correctly to handle disputed objects. Consult with your SAP administrator or a functional consultant if necessary.
  Documentation and Support: Refer to SAP documentation for specific guidelines on handling disputed objects. If the issue persists, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context on handling disputed objects.
  Transaction Codes: Familiarize yourself with transaction codes related to Accounts Receivable and dispute management, such as FBL5N (Customer Line Item Display) or FD32 (Customer Master Data).
  User Roles and Permissions: Ensure that the user attempting to perform the action has the necessary permissions to manage disputed items.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate actions to resolve it.