How To Fix FDM_AR_CUST112 - Case type &1: Addition of customer-disputed objects not supported


FDM_AR_CUST112 - Overview

  • Message type: E = Error

  • Message class: FDM_AR_CUST - FSCM-DM: Dispute Management Customizing (AR Process Integ.)

  • Message number: 112

  • Message text: Case type &1: Addition of customer-disputed objects not supported

  • Show details Hide details
  • What causes this issue?

    Case type &V1& does not support the addition of customer-disputed
    objects.

    System Response

    The system cannot save the entry.

    How to fix this error?

    In the system for Dispute Case Processing, prepare the case type for the
    addition of customer-disputed objects.
    Your attribute profile must contain the attributes "Customer-Disputed
    Amount" (FIN_CUSTDISP_AMT) and "Currency of Customer-Disputed Amount"
    (FIN_CUSTDISP_CUR).
    Your records model must contain the "Customer-Disputed Objects" node.
    Base yourself on the case records model "Dispute Management with
    Customer-Disputed Objects" (UDM_DISPUTE_CDIS).
    Add the following functions to your function profile:
    "Calculate Customer-Disputed Amount" (FIN_CALC_CDIS_AMOUNT)
    "Add Customer-Disputed Objects" (FIN_ADD_CUSTDISP_OBJ)
    "Assign Customer" (FIN_ASSIGN_CUSTOMER)
    "Remove Objects" (FIN_REMOVE_LINE_ITEM)
    ,,Alternatively, use the function profile FIN_DIS2 that is delivered.

    Procedure for System Administrators

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message FDM_AR_CUST112 - Case type &1: Addition of customer-disputed objects not supported ?
    The SAP error message FDM_AR_CUST112 indicates that there is an issue with adding customer-disputed objects in a specific case type. This error typically arises in the context of the SAP Collections Management or Dispute Management module, where disputes related to customer invoices or payments are managed.
    
    Cause: The error message "Addition of customer-disputed objects not supported" usually occurs due to one of the following reasons: Case Type Restrictions: The specific case type you are working with may not allow the addition of customer-disputed objects. Each case type in SAP can have different configurations and rules regarding what can be added or modified. Configuration Settings: The configuration settings for the dispute management module may not be set up to allow the addition of disputed objects for the selected case type. Object Status: The status of the objects you are trying to add may not permit them to be included in the case. For example, if the

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