How To Fix FDM_AR_CUST102 - No default value defined for the case type in company code &

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR_CUST - FSCM-DM: Dispute Management Customizing (AR Process Integ.)

• Message number: 102

• Message text: No default value defined for the case type in company code &

What causes this issue?

The default values for creating dispute cases are missing. The system
must be able to determine the case type via Customizing.

How to fix this error?

Define the default values in <DS:TRAN.FDM_CUST01>Customizing</>.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR_CUST102 - No default value defined for the case type in company code & ?

  The SAP error message FDM_AR_CUST102 indicates that there is no default value defined for the case type in the specified company code. This error typically arises in the context of the Financial Data Management (FDM) module, particularly when dealing with accounts receivable or customer-related transactions.
  Cause:
  
  Missing Configuration: The primary cause of this error is that the system does not have a default case type configured for the specified company code. Case types are used to categorize and manage different types of financial transactions or cases.
  Incorrect Company Code: The company code specified in the transaction may not have a corresponding case type defined in the system.
  Data Migration Issues: If data was migrated from another system, the necessary configurations may not have been carried over.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for the Financial Data Management module.
  Ensure that a default case type is defined for the relevant company code. This can typically be done in the customizing settings under Financial Management.
  
  
  
  Define Default Case Type:
  
  If a default case type is not defined, you will need to create one. This usually involves:
  
  Going to the relevant configuration path (e.g., SPRO -> Financial Management -> Financial Data Management -> Define Case Types).
  Creating a new case type or selecting an existing one and assigning it as the default for the specified company code.
  
  
  
  
  
  Validate Company Code:
  
  Double-check that the company code you are using in your transaction is correct and that it has the necessary configurations in place.
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error has been resolved.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration or FBL5N for customer line item display to check related settings.
  Documentation: Refer to SAP documentation or help files for detailed steps on configuring case types and managing company codes.
  Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  By following these steps, you should be able to resolve the FDM_AR_CUST102 error and ensure that your system is properly configured for handling case types in accounts receivable transactions.