How To Fix FDM_AR_CUST101 - No default values defined in company code &1 for reason code &2

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR_CUST - FSCM-DM: Dispute Management Customizing (AR Process Integ.)

• Message number: 101

• Message text: No default values defined in company code &1 for reason code &2

INCLUDE FDM_AR_CUST102 OBJECT DOKU ID NA

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR_CUST101 - No default values defined in company code &1 for reason code &2 ?

  The SAP error message FDM_AR_CUST101 indicates that there are no default values defined for a specific reason code in the specified company code. This error typically occurs in the context of Accounts Receivable (AR) when trying to process a transaction that requires default values for certain reason codes.
  Cause:
  
  Missing Configuration: The primary cause of this error is that the system does not have default values set up for the specified reason code in the specified company code. This can happen if the configuration for the reason code has not been completed or if it has been inadvertently deleted or modified.
  Incorrect Reason Code: The reason code being used may not be valid or may not be properly configured in the system.
  Company Code Issues: The company code specified may not have the necessary settings or may not be active.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for Accounts Receivable.
  Look for the configuration related to reason codes, typically found under:
  
  Financial Accounting (New) > Accounts Receivable and Accounts Payable > Business Transactions > Incoming Payments > Define Reason Codes.
  
  
  Ensure that the reason code in question has default values defined for the specified company code.
  
  
  
  Define Default Values:
  
  If the reason code does not have default values, you will need to create or update the configuration to include the necessary default values for the company code.
  Make sure to specify all required fields that are necessary for the reason code to function correctly.
  
  
  
  Validate Reason Code:
  
  Ensure that the reason code being used is valid and correctly configured. You can check this in the same configuration area mentioned above.
  
  
  
  Check Company Code Settings:
  
  Verify that the company code is active and properly set up in the system. You can check this in the company code settings under:
  
  Financial Accounting (New) > General Settings > Company Code > Edit, Copy, Delete, Check Company Code.
  
  
  
  
  
  Testing:
  
  After making the necessary changes, test the transaction again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like OBY6 (to check company code settings) and OBD2 (to check reason codes) for easier navigation.
  Documentation: Refer to SAP Help documentation for detailed information on configuring reason codes and default values.
  Support: If the issue persists after checking the configuration, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  By following these steps, you should be able to resolve the FDM_AR_CUST101 error and ensure that the necessary default values are in place for the specified reason code in the company code.