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Message type: E = Error
Message class: FDM_AR_CCM - Message Class for the Claim Chargeback Recovery Process
Message number: 131
Message text: Payment item &1 &2 &3 &4: there is more than one payment advice note
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FDM_AR_CCM131
- Payment item &1 &2 &3 &4: there is more than one payment advice note ?The SAP error message FDM_AR_CCM131 indicates that there is an issue with payment advice notes in the context of accounts receivable. Specifically, the message states that there is more than one payment advice note associated with a payment item, which can lead to confusion in processing payments.
Cause:
This error typically occurs when:
- Duplicate Payment Advice Notes: There are multiple payment advice notes linked to the same payment item, which can happen due to data entry errors or system issues.
- Incorrect Configuration: The configuration settings in the SAP system may not be set up to handle multiple payment advice notes correctly.
- Data Integrity Issues: There may be inconsistencies in the data, such as incorrect references or missing links between payment items and advice notes.
Solution:
To resolve this error, you can take the following steps:
Check Payment Advice Notes:
- Review the payment advice notes associated with the payment item in question. Identify if there are indeed multiple entries.
- If duplicates are found, determine which one is valid and remove or correct the others.
Data Correction:
- If the duplicates are due to data entry errors, correct the entries in the system. This may involve deleting or merging payment advice notes.
Configuration Review:
- Check the configuration settings related to payment processing in SAP. Ensure that the system is set up to handle payment advice notes correctly.
- Consult with your SAP administrator or functional consultant to verify that the settings align with your business processes.
Consult Documentation:
- Refer to SAP documentation or help resources for specific guidance on handling payment advice notes and related configurations.
Testing:
- After making corrections, test the payment processing again to ensure that the error does not recur.
Seek Support:
- If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance. They may be able to provide insights based on system logs or configurations.
Related Information:
By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.
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