How To Fix FDM_AR311 - &1 &2 is a clearing item

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR - Dispute Management (Process Integration)

• Message number: 311

• Message text: &1 &2 is a clearing item

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR311 - &1 &2 is a clearing item ?

  The SAP error message FDM_AR311 indicates that a specific item is a clearing item, which means it cannot be processed in the way you are attempting. This error typically arises in the context of accounts receivable (AR) and financial document management (FDM) when trying to post or clear transactions that are already marked as cleared.
  Cause:
  
  Clearing Item: The item you are trying to process has already been cleared in a previous transaction. Clearing items are usually those that have been settled against each other, meaning they are no longer open for further processing.
  Incorrect Document Status: The document you are trying to work with may have a status that does not allow for further postings or adjustments.
  Posting Logic: The logic in your posting or clearing process may not account for items that have already been cleared.
  
  Solution:
  
  Check Document Status: Review the status of the document in question. If it is marked as cleared, you will need to identify the original transaction that cleared it and determine if any further action is necessary.
  Reversal of Clearing: If you need to make adjustments, you may need to reverse the clearing transaction first. This can be done through the appropriate reversal transaction in SAP.
  Use Correct Transaction Codes: Ensure you are using the correct transaction codes for the actions you are trying to perform. For example, if you are trying to post a payment, make sure you are using the correct payment processing transaction.
  Consult Documentation: Refer to SAP documentation or your organization's SAP support team for specific guidance on handling clearing items in your version of SAP.
  Check for Customizations: If your organization has customized SAP, there may be specific rules or processes in place that affect how clearing items are handled. Consult with your SAP functional team for insights.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F-28 (Post Incoming Payments), F-32 (Clear Customer), and others that may be relevant to your situation.
  SAP Notes: Check SAP Notes for any known issues or updates related to the FDM_AR311 error message.
  User Roles and Permissions: Ensure that you have the necessary permissions to perform the actions you are attempting, as restrictions may lead to errors.
  Training and Documentation: Consider additional training or reviewing documentation related to accounts receivable processes in SAP to better understand how to manage clearing items.
  
  If the issue persists after following these steps, it may be beneficial to engage with your SAP support team or a consultant who specializes in SAP financial modules for further assistance.