How To Fix FDM_AR256 - No case GUID data exists for document &1/&2/&3

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR - Dispute Management (Process Integration)

• Message number: 256

• Message text: No case GUID data exists for document &1/&2/&3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR256 - No case GUID data exists for document &1/&2/&3 ?

  The SAP error message FDM_AR256 indicates that there is no case GUID (Globally Unique Identifier) data available for the specified document. This error typically occurs in the context of the Financial Document Management (FDM) module, particularly when dealing with document processing or retrieval.
  Cause:
  The error can arise due to several reasons:
  
  Missing Case Data: The document you are trying to process does not have an associated case GUID. This can happen if the document was not properly linked to a case in the system.
  Incorrect Document Reference: The document number or other identifiers provided in the error message may be incorrect or not exist in the system.
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to missing case information.
  Configuration Issues: There might be configuration settings in the FDM module that are not set up correctly, preventing the system from retrieving the case GUID.
  
  Solution:
  To resolve the FDM_AR256 error, you can take the following steps:
  
  Verify Document Details: Check the document number and other identifiers provided in the error message to ensure they are correct and exist in the system.
  Check Case Assignment: Ensure that the document is properly linked to a case. You may need to create a case or link the document to an existing case if it is missing.
  Review Configuration: Check the configuration settings in the FDM module to ensure that everything is set up correctly for case management and document processing.
  Data Consistency Check: Run data consistency checks to identify any discrepancies in the database that may be causing the issue.
  Consult Documentation: Refer to SAP documentation or support notes related to FDM and case management for any specific guidance or troubleshooting steps.
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  FDM Documentation: Review the official SAP documentation for the Financial Document Management module to understand how case management works and how to troubleshoot related issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the FDM_AR256 error and implement a solution to resolve it.