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Message type: E = Error
Message class: FDM_AR - Dispute Management (Process Integration)
Message number: 155
Message text: Dispute case &1:
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FDM_AR155
- Dispute case &1: ?The SAP error message FDM_AR155 typically relates to issues with dispute cases in the Accounts Receivable module. This error can occur when there are problems with the dispute case management process, such as missing or incorrect data.
Cause:
- Missing Data: The dispute case may be missing required information, such as customer details, dispute reason, or relevant documents.
- Incorrect Status: The dispute case might be in a status that does not allow further processing (e.g., closed or resolved).
- Authorization Issues: The user may not have the necessary permissions to access or modify the dispute case.
- Configuration Issues: There may be configuration settings in the SAP system that are not set up correctly for dispute management.
Solution:
- Check Data Completeness: Ensure that all required fields in the dispute case are filled out correctly. This includes customer information, dispute reasons, and any relevant documentation.
- Review Status: Verify the status of the dispute case. If it is closed or resolved, you may need to reopen it or create a new case.
- Authorization Check: Ensure that the user has the necessary authorizations to access and modify the dispute case. This may involve checking user roles and permissions in the SAP system.
- Configuration Review: Consult with your SAP administrator or functional consultant to review the configuration settings related to dispute management. Ensure that all necessary settings are correctly configured.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling dispute cases and resolving related errors.
Related Information:
If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to your SAP support team for further investigation.
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