How To Fix FDM_AR154 - Dispute case &1 was written off by document &2 by currency &3

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR - Dispute Management (Process Integration)

• Message number: 154

• Message text: Dispute case &1 was written off by document &2 by currency &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR154 - Dispute case &1 was written off by document &2 by currency &3 ?

  The SAP error message FDM_AR154 indicates that a dispute case has been written off by a specific document and currency. This message typically arises in the context of Accounts Receivable and Dispute Management within SAP. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Dispute Case Closure: The error usually occurs when a dispute case is being processed, and it has been written off due to a specific document. This means that the amount in question has been deemed uncollectible or has been adjusted.
  Currency Issues: The error message specifies a currency, which suggests that there may be discrepancies or issues related to currency conversion or handling in the dispute case.
  Document Reference: The document referenced in the error message may have been processed in a way that affects the dispute case, such as a payment or adjustment that has been made.
  
  Solution:
  
  Review the Dispute Case: Check the details of the dispute case referenced in the error message. Ensure that the case is correctly set up and that all relevant documents are accounted for.
  Check Document Status: Verify the status of the document that is mentioned in the error message. Ensure that it has been processed correctly and that there are no outstanding issues.
  Currency Configuration: Ensure that the currency settings in your SAP system are correctly configured. This includes checking exchange rates and ensuring that the currency used in the dispute case matches the currency of the document.
  Write-off Procedures: Review the write-off procedures in your organization. Ensure that the write-off has been executed according to company policies and that all necessary approvals have been obtained.
  Consult SAP Notes: Look for any relevant SAP Notes or documentation that may address this specific error message. SAP frequently updates its knowledge base with solutions for common issues.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for Accounts Receivable and Dispute Management for more detailed information on handling dispute cases and write-offs.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N (Customer Line Item Display) and FDM_DISPUTE (Dispute Management) to help navigate and troubleshoot the issue.
  User Roles and Authorizations: Ensure that the user handling the dispute case has the necessary authorizations to perform write-offs and adjustments.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth assistance.