How To Fix FDM_AR151 - Dispute Case &1 has been changed

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR - Dispute Management (Process Integration)

• Message number: 151

• Message text: Dispute Case &1 has been changed

What causes this issue?

For dispute case &V1& the system has transferred process number &V2&
from dispute case processing. However, in Accounting, this dispute case
has process number &V3&. This means that the dispute case has different
statuses in dispute case processing and in Accounting.
This situation can occur as follows:
The dispute case has been changed manually in the time between starting
the program for writing off dispute cases automatically and the program
actually being run.
You are using a 2 system scenario. An inconsistency has arisen due to
an IDoc that has not been processed.

System Response

The system cannot clear the documents assigned to the dispute case.

How to fix this error?

Check whether the dispute case was changed manually after starting the
program for automatic write-offs.
If you are using a 2 system scenario, check whether there are any IDocs
that have not been processed.
Once you have corrected the inconsistency, start the program for
automatic write-off again for this dispute case.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR151 - Dispute Case &1 has been changed ?

  The SAP error message FDM_AR151, which states "Dispute Case &1 has been changed," typically occurs in the context of the Dispute Management module within SAP. This error indicates that the dispute case you are trying to process has been modified by another user or process since you last accessed it. This can lead to inconsistencies or conflicts when attempting to perform actions on the dispute case.
  Cause:
  
  Concurrent Access: Another user has made changes to the dispute case while you were working on it.
  System Updates: The dispute case may have been updated by a background job or another process.
  Data Locking: The system may have a locking mechanism that prevents you from making changes to a dispute case that is currently being edited by someone else.
  
  Solution:
  
  Refresh the Data: Refresh the screen or re-open the dispute case to get the latest data. This will allow you to see the most current state of the dispute case.
  Check for Changes: Review the changes made to the dispute case. If necessary, communicate with the other user to understand what modifications were made.
  Retry the Action: After refreshing, try to perform the action again. If the error persists, ensure that no other users are currently editing the same dispute case.
  Lock Management: If you suspect that a lock is causing the issue, you may need to wait until the lock is released or contact your system administrator to investigate further.
  Error Handling: If the issue continues, consider logging the error and reaching out to your SAP support team for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for dispute management, such as FDM_DISPUTE for managing dispute cases.
  User Roles: Ensure that you have the appropriate permissions to access and modify dispute cases.
  SAP Notes: Check SAP Notes for any known issues or patches related to the FDM_AR151 error message.
  Documentation: Review SAP documentation for best practices in managing dispute cases and handling concurrent access issues.
  
  By following these steps, you should be able to resolve the FDM_AR151 error and continue working with the dispute case effectively.