How To Fix FDM_AR131 - Specify a currency for the customer-disputed amount

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR - Dispute Management (Process Integration)

• Message number: 131

• Message text: Specify a currency for the customer-disputed amount

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR131 - Specify a currency for the customer-disputed amount ?

  The SAP error message FDM_AR131 ("Specify a currency for the customer-disputed amount") typically occurs in the context of Accounts Receivable when a user is trying to enter or process a customer dispute without specifying a currency for the disputed amount. This can happen in various transactions related to customer payments, disputes, or adjustments.
  Cause:
  The error is triggered when:
  
  A user attempts to record a customer dispute but does not provide a currency for the disputed amount.
  The system requires a currency to properly process the financial transaction, and it cannot proceed without this information.
  
  Solution:
  To resolve the error, follow these steps:
  
  
  Check the Input Fields: Ensure that you have filled in all required fields, especially the currency field for the disputed amount. Look for a field labeled "Currency" or similar in the transaction screen.
  
  
  Specify the Currency: If the currency field is empty, enter the appropriate currency (e.g., USD, EUR) for the customer-disputed amount.
  
  
  Review Configuration: If the currency field is not available or is not functioning as expected, check the configuration settings in your SAP system. Ensure that the currency settings for customer accounts and disputes are correctly configured.
  
  
  Consult Documentation: Refer to your organization's SAP documentation or user manuals for specific instructions related to handling customer disputes.
  
  
  Contact Support: If you continue to experience issues after checking the above points, consider reaching out to your SAP support team or system administrator for further assistance.
  
  
  Related Information:
  
  Transaction Codes: This error may occur in various transaction codes related to Accounts Receivable, such as F-28 (Post Incoming Payments), F-32 (Clear Customer), or FDM (Financial Dispute Management).
  User Roles: Ensure that the user has the necessary permissions to enter or modify customer dispute information.
  SAP Notes: Check for any relevant SAP Notes or updates that may address this specific error or provide additional guidance.
  
  By ensuring that the currency is specified and that all necessary fields are filled out correctly, you should be able to resolve the FDM_AR131 error and proceed with processing the customer dispute.