How To Fix FDM_AR129 - Dispute case &1 is closed; addition of items not possible

SAP Error Message - Details

• Message type: E = Error

• Message class: FDM_AR - Dispute Management (Process Integration)

• Message number: 129

• Message text: Dispute case &1 is closed; addition of items not possible

What causes this issue?

Dispute case &V1& is closed.

System Response

You cannot add items to this dispute case at this time.

How to fix this error?

You have to reopen the dispute case before you can add items to it. To
do this, navigate to the dispute case and change the status using the
"Reopen" function. You can then add items to this dispute case.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR129 - Dispute case &1 is closed; addition of items not possible ?

  The SAP error message FDM_AR129 indicates that a dispute case is closed, and therefore, it is not possible to add items to it. This error typically arises in the context of the SAP Dispute Management module, which is used to manage disputes related to accounts receivable.
  Cause:
  
  Closed Dispute Case: The primary cause of this error is that the dispute case you are trying to modify has already been closed. Once a dispute case is closed, it is generally considered final, and no further modifications, including adding items, can be made.
  Incorrect Status: The status of the dispute case may not allow for further changes. This could be due to business rules or configurations set within the SAP system.
  
  Solution:
  
  
  Reopen the Dispute Case: If you need to add items to a closed dispute case, you may need to reopen the case. This typically requires specific permissions or roles within the SAP system. You can do this by:
  
  Navigating to the dispute case in the SAP GUI.
  Checking if there is an option to reopen the case (this may depend on your organization's policies).
  If you do not have the necessary permissions, contact your SAP administrator or the person responsible for dispute management in your organization.
  
  
  
  Create a New Dispute Case: If reopening the case is not an option, consider creating a new dispute case that includes the items you need to add. This may involve:
  
  Documenting the reason for the new dispute case.
  Ensuring that all relevant information is included to avoid confusion.
  
  
  
  Consult Documentation: Review your organization's internal documentation or SAP help resources for specific procedures related to dispute management and case handling.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional insights or updates regarding this error message.
  User Roles and Permissions: Ensure that you have the appropriate roles and permissions to manage dispute cases in SAP.
  Business Processes: Understand your organization's business processes related to dispute management, as they may dictate how disputes are handled and what actions are permissible.
  
  If the issue persists or if you require further assistance, consider reaching out to your SAP support team or consulting with an SAP expert who can provide tailored guidance based on your specific system configuration and business processes.