How To Fix FDM_AR118 - Customer-disputed amount changed from &1 &2 to &3 &4 (credit memo)

FDM_AR118 - Overview

• Message type: E = Error

• Message class: FDM_AR - Dispute Management (Process Integration)

• Message number: 118

• Message text: Customer-disputed amount changed from &1 &2 to &3 &4 (credit memo)

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FDM_AR118 - Customer-disputed amount changed from &1 &2 to &3 &4 (credit memo) ?

  The SAP error message FDM_AR118 indicates that there has been a change in the customer-disputed amount for a credit memo. This typically occurs in the context of accounts receivable and financial document management, particularly when dealing with disputes related to invoices or credit memos.
  
  Cause:
  The error message FDM_AR118 is triggered when the amount that a customer has disputed has been modified. This could happen due to various reasons, such as:
  
  Manual Changes: Someone manually changed the disputed amount in the system.
  Data Entry Errors: Incorrect data entry during the creation or modification of the credit memo.
  System Updates: Changes made by a batch job or automated process that updates disputed amounts.
  Integration Issues: If there are integrations with other systems (like CRM or third-party applications), discrepancies might arise from data synchronization issues.
  
  
  Solution:
  To resolve the FDM_AR118 error, consider the following steps:
  
  Review Changes: Check the change logs or audit trails to identify who made the changes to