How To Fix FD585 - Customer will be determined without comparison with worklist

FD585 - Overview

• Message type: E = Error

• Message class: FD - EDI Messages in FI

• Message number: 585

• Message text: Customer will be determined without comparison with worklist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message FD585 - Customer will be determined without comparison with worklist ?

  The SAP error message FD585 ("Customer will be determined without comparison with worklist") typically occurs in the context of the SAP Financial Accounting (FI) module, particularly when dealing with customer master data and payment processing. This message indicates that the system is unable to find a match for the customer in the worklist, and as a result, it will proceed to determine the customer without using the worklist for comparison.
  Causes:
  
  Missing or Incorrect Data: The customer data in the transaction may be incomplete or incorrect, leading to the inability to find a match in the worklist.
  Worklist Configuration: The worklist may not be properly configured or may not contain the relevant customer data.
  Customer Master Data Issues: The customer master data may not be set up correctly, or the customer may not exist in the system.
  Transaction Type: The type of transaction being processed may not be compatible with the worklist functionality.
  
  Solutions:
  
  Check Customer Data: