How To Fix FBZI436 - An unknown error occurred during OFX transmission

SAP Error Message - Details

• Message type: E = Error

• Message class: FBZI - Payments via Internet

• Message number: 436

• Message text: An unknown error occurred during OFX transmission

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The OFX partner returned an unrecognized code. No further details are
available.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message FBZI436 - An unknown error occurred during OFX transmission ?

  The SAP error message FBZI436, which states "An unknown error occurred during OFX transmission," typically relates to issues encountered during the Online Financial Exchange (OFX) process in SAP. This error can arise due to various reasons, including configuration issues, network problems, or issues with the OFX file itself.
  Possible Causes:
  
  Configuration Issues: Incorrect settings in the OFX configuration or in the bank communication settings can lead to transmission errors.
  Network Problems: Connectivity issues between the SAP system and the bank's OFX server can cause transmission failures.
  File Format Issues: The OFX file being transmitted may not conform to the expected format or may contain invalid data.
  Authorization Issues: The user or system may not have the necessary permissions to perform the OFX transmission.
  Bank Server Issues: The bank's OFX server may be down or experiencing issues, leading to failed transmissions.
  
  Solutions:
  
  Check Configuration: Review the OFX configuration settings in SAP. Ensure that all parameters are correctly set up, including the bank details and communication settings.
  Network Connectivity: Verify that there are no network issues preventing communication with the bank's OFX server. You can test connectivity using tools like ping or traceroute.
  Validate OFX File: If possible, validate the OFX file for correctness. Ensure that it adheres to the required format and contains valid data.
  Review Authorizations: Check the user roles and authorizations to ensure that the user executing the OFX transmission has the necessary permissions.
  Contact Bank Support: If the issue persists, contact the bank's technical support to check if there are any known issues with their OFX server or if they can provide additional insights.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to OFX transmission errors. SAP frequently updates its knowledge base with solutions to common problems.
  Logs and Traces: Review the application logs and traces in SAP to gather more information about the error. This can provide insights into what went wrong during the transmission.
  Testing in a Sandbox: If possible, replicate the issue in a test environment to troubleshoot without affecting production data.
  
  By following these steps, you should be able to identify the root cause of the FBZI436 error and implement a suitable solution. If the problem persists, consider reaching out to SAP support for further assistance.